Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies
References
Timeline
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Hovanes Ter-Sahakyan

Sacramento,CA

Summary

Dynamic body shop owner with extensive experience at Finish Line Collision Center, excelling in vehicle damage assessment and collision estimating. Proven ability to enhance customer relationships while ensuring safety compliance. Skilled in utilizing estimating software to deliver accurate repair solutions, driving efficiency and satisfaction in high-pressure environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

BODYSHOP OWNER

FINISH LINE COLLISION CENTER
Rancho Cordova, California
11.2024 - Current

ESTIMATOR

BEYOND COLLISION CENTER
Sacramento, California
09.2018 - 05.2024
  • Identified potential problems and created solutions to mitigate risks associated with projects.
  • Evaluated different repair methodologies to create collision estimates for damages.
  • Communicated effectively with customers both verbally and in writing.
  • Advised customers of repair plans, discussing payment options to finalize work orders.
  • Assisted in developing strategic plans for long-term initiatives while managing short-term tasks simultaneously.
  • Ensured all team members were aware of their roles and responsibilities and had necessary resources available.
  • Analyzed vehicle damage to create accurate repair estimates.
  • Communicated with customers to discuss repair options and timelines.
  • Collaborated with insurance adjusters to ensure coverage details were clear.
  • Utilized estimating software to prepare detailed cost assessments.
  • Reviewed repair orders and ensured all necessary parts were ordered promptly.

Estimator

REAL BODY SHOP
Van Nuys, California
04.2013 - 07.2018
  • Evaluated vehicle damage and estimated repair costs for customer approvals.
  • Collaborated with technicians to develop accurate repair timelines and procedures.
  • Communicated with insurance adjusters to facilitate claims processing and approvals.
  • Trained junior estimators on estimation techniques and industry best practices.
  • Ensured compliance with safety standards during the estimation process and repairs.
  • Documented vehicle damage and condition by taking meticulous notes and photographs.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Coordinated ordering and expedited delivery of replacement parts from suppliers and communicated timelines to customers.
  • Provided customer service by answering inquiries about repair status.
  • Monitored progress of repairs against estimate timeline.

Body Shop Technician

CRASH AUTO BODY
Van Nuys, California
02.2010 - 03.2013
  • Executed body panel repairs using hand tools and welding equipment.
  • Collaborated with team to enhance repair processes and boost efficiency.
  • Maintained organized and clean work area alongside tools.
  • Trained new technicians on safety protocols and repair techniques.
  • Ensured adherence to safety regulations during all repair activities.
  • Addressed minor body damage including dents, scratches, rust spots, and paint chips.
  • Prepared surfaces for painting by filling dents with plastic filler or bondo-type materials and sanding.
  • Installed new parts such as bumpers, fenders and mirrors according to manufacturer's specifications.

Education

High School Diploma -

OPPORTUNITIES FOR LEARING
Pacoima, CA
07-2008

Skills

  • Vehicle damage assessment
  • Collision estimating
  • Repair methodology evaluation
  • Estimating software utilization
  • Safety compliance
  • Customer relationship management

Certification

  • I-CAR CERTIFICATION

Languages

English
Full Professional
Armenian
Full Professional

Hobbies

  • Love to restore old classic cars and bring them back to prime condition
  • Love to work on old Low riders
  • Love to Off-Road and discover nature
  • Love to ride Harley Davidson Motor Cycles

References

References available upon request.

Timeline

BODYSHOP OWNER

FINISH LINE COLLISION CENTER
11.2024 - Current

ESTIMATOR

BEYOND COLLISION CENTER
09.2018 - 05.2024

Estimator

REAL BODY SHOP
04.2013 - 07.2018

Body Shop Technician

CRASH AUTO BODY
02.2010 - 03.2013

High School Diploma -

OPPORTUNITIES FOR LEARING

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