Howard Bursey
Denton,Texas
Summary
Dynamic Sr. Equipment Engineering Technician with a proven track record at Wolfspeed, Hitachi, and KLA-Tencor, enhancing system performance and leading technical teams. Excelled in customer relations and analytical problem solving, ensuring seamless project execution and safety management. Skilled in motivating teams and troubleshooting complex hardware issues, significantly contributing to operation excellence.
Overview
25
25
years of professional experience
2
2
Certificate
2
2
License
Work History
Metrology Equipment Engineering Lead
Wolfspeed
06.2024 - Current
- Decreased turnaround time for calibrations by maintaining an up-to-date database of equipment specifications and calibration requirements.
- Enhanced calibration accuracy by conducting routine maintenance and adjustments on metrology equipment.
- Assisted in training new technicians, resulting in increased team competency and productivity.
- Conducted regular meetings with staff members to discuss progress updates on assigned tasks.
- Streamlined communication between departments by serving as a liaison between the metrology group and other functional teams within the organization.
- Provided technical guidance and direction to engineers as needed.
Sr. Field Service Engineer
Hitachi High Technologies America
12.2013 - 06.2024
- Analyzed system performance data to identify and correct deficiencies in equipment operation
- Interfaced between customers, sales staff and engineering departments to ensure smooth transition from order placement to delivery, installation support services
- Assisted other field service engineers with complex repairs or installations when necessary
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Scheduled service calls according to customer location and urgency of need.
Installation Engineer
KLA-Tencor
12.1999 - 12.2013
- Developed expertise in specific application areas, becoming a valuable resource for troubleshooting complex issues and providing guidance on best practices.
- Assisted in the development of comprehensive training materials, ensuring new team members quickly gained competency and confidence to execute successful installations.
- Exceeded customer expectations with expertise in troubleshooting and resolving issues during critical stages of the installation process.
- Delivered high-quality training sessions for end users, ensuring smooth transitions after system installations.
Avionics Supervisor
United States Marine Corps, USMC
04.1990 - 03.2000
- Maintained stringent safety standards during all avionics maintenance activities, reducing the risk of accidents and injuries within the team.
- Mentored junior technicians, fostering a supportive learning environment that resulted in improved skill sets and team performance.
- Managed daily workflow efficiently by delegating tasks according to team members'' strengths and priorities, resulting in smoother operations within the department.
- Served as Avionics Quality Assurance Representative.
Education
B.S. - Management of Technical Operations
Embry Riddle University Worldwide Campus
Skills
- Team motivation
- Documentation control
- Customer relations
- Safety management
- Problem-solving
- System troubleshooting
- Hardware troubleshooting
- Analytical problem solving
- Manufacturing
- Time management
Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Metrology Equipment Engineering Lead
Wolfspeed
06.2024 - Current
Sr. Field Service Engineer
Hitachi High Technologies America
12.2013 - 06.2024
Installation Engineer
KLA-Tencor
12.1999 - 12.2013
Avionics Supervisor
United States Marine Corps, USMC
04.1990 - 03.2000
- CPR/AED Certification
- First Aid Certification
B.S. - Management of Technical Operations
Embry Riddle University Worldwide Campus
Licenses
- FCC General Class Radio license
- Private Pilot SEL license
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