Howard F Metzner
Phoenix,AZ
Summary
With two decades of experience in relationship management and sales at retail and B2B space for finance, retail, IT, and education industry. Secured new revenue for organizations such as Citigroup, Arrow Electronics, IBM, and University of Phoenix ranging from $2 to $40 million. My successes were achieved by being a responsive, effective communicator, with consistency, self-discipline, and relentless follow-up. With my success, I advanced to leadership roles managing sales teams consisting of 15 team members plus across multiple western states.
Overview
21
21
years of professional experience
Work History
Business Development Manager
Employbridge
01.2023 - 01.2024
- New customer acquisition through daily cold calling, portfolio management, and referrals
- Staff recruitment in person, through events, internal and third-party websites
- Negotiated contracts ranging from 6 months to 1 year ranging from $100k to $500k
- Managed a portfolio of existing national accounts with annual revenue of $500k to over $1 million
- Human resource consultation to managers with state's EEOC, ADA, and OSHA regulations
- Conducted site safety inspections with customers regarding OSHA regulations and compliance
- Provided logistic analysis, evaluated warehouse layout along with PPE and safety recommendations
Executive Corporate Market Manager
Apollo Global
01.2010 - 01.2023
- Annual enrollment revenue of $12 million plus through one-on-one appointments and corporate events
- Marketing and lead acquisition specialist through online marketing, inquiries, and daily follow-up
- Corporate liaison specialized in executive recruitment by reaching out to human resource managers
- Leveraged existing portfolio to gain new business referrals and revenue
- Certified by the Department of Defense (DOD) to speak to active duty and veteran personnel
- Completed an education analysis to help assess career, academic, and financial needs for new students
- Facilitated and designed academic, graduation, and financial profile specific to each student's needs
- Conducted webinars for onboarding, new classroom orientation, and graduation expectations with new students
Asia Pacific Market Development Manager
University of Phoenix
01.2003 - 01.2009
- Managed a team of 12 enrollment representatives and generated an annual enrollment revenue of $25 million
- Oversaw International Market development and acquisition for South Pacific and Asia
- Worked with Senior Managers and VPs' on monthly objectives and set sales goals
- Reviewed day-to-day outbound call recordings with sales representatives and provided ongoing feedback
- Used KPI and call analytics along with call recordings to conduct bi-annual reviews to develop and train teams
- Conducted interviews, selection, and orientation process of new team members
- Responsible for Department of Education (DOE) bi-annual Financial Aid representative certifications
Education
MBA - Business Administration And Management
Western International University
Phoenix, AZ01.2018
Bachelor of Science - Business
University of Phoenix
01.2012
Skills
- Retail Market Acquisition
- B2B Client Acquisition
- Relationship Management Expertise
- Supply Chain Coordination
- Inventory Control
- Advanced Microsoft Office Skills
- Microsoft Outlook Expertise
- Document Development
- Excel Data Analysis
- Effective Visual Communication
- Team Collaboration
- SRRM Logistics
- Genesys Contact System
- Osiris
- Digital Signature Management
- KPI Analysis
- Verint Human Resource
- Vocado Financial
- Salesforce Management
- KCS Methodology Expertise
- Expertise in ZoomInfo
- FDIC regulations
- FTC regulations
- Commercial Loan Assessment
- Financial Statement Reconciliation
- Credit Risk Evaluation
- Dunn & Bradstreet Expertise
- Fluent in Vietnamese
- Community Engagement
Skills And Activities
- Retail and B2B acquisition, channel relationship management with medium to enterprise companies
- District Manager to 15 stores in multiple states with sales at $600,000 to $2 million in annual revenue, logistics and inventory management
- IBM Business Development Manager with over $40 million in sales in 11 Western states, while managing a team of 12 representatives
- Successfully secured a $15 million commercial loan at Citibank as a Personal Banker to high net worth clients through direct engagement
- Fluent Vietnamese speaker
- Habitat for Humanity and St. Vincent De Paul Food Bank volunteer
Languages
Vietnamese
Professional Working
Timeline
Business Development Manager
Employbridge
01.2023 - 01.2024
Executive Corporate Market Manager
Apollo Global
01.2010 - 01.2023
Asia Pacific Market Development Manager
University of Phoenix
01.2003 - 01.2009
Bachelor of Science - Business
University of Phoenix
MBA - Business Administration And Management
Western International University