Daltyn Gurney
Highland
Summary
Dynamic professional with extensive experience at USANA Health Sciences, excelling in quality control and problem resolution. Proven ability to enhance operational processes through meticulous inspections and effective team collaboration. Skilled in forklift operation and committed to safety compliance, ensuring high standards in product quality and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Jimmy John's
Logan
02.2025 - Current
- Resolved customer issues through knowledgeable and friendly service, enhancing satisfaction.
- Prioritized tasks to achieve service goals efficiently.
- Engaged customers effectively through strong interpersonal skills.
- Collaborated with team members to meet project objectives and deadlines.
- Maintained cleanliness of work area to comply with food safety standards.
- Operated kitchen equipment safely and proficiently.
- Assisted in inventory management by tracking supplies and placing orders.
- Crafted customized sandwiches according to customer specifications.
Warehouse Inventory Associate
Nugen Pure Water Systems
Pleasant Grove
02.2024 - 08.2024
- Operated forklifts to transport materials within the warehouse environment.
- Packaged products securely for outbound shipping compliance.
- Followed safety protocols to ensure a safe working environment for all staff.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Loaded and unloaded trucks with hand-tracks, pallet jacks, and forklifts.
- Staged and sorted multiple types of products for loading
- Specialized in building water softeners for companies and commercial products
- Received and organized incoming inventory for efficient warehouse storage.
- Conducted regular stock checks to maintain accurate inventory levels.
- Operated forklifts and pallet jacks to move products safely within the warehouse.
- Maintained cleanliness and safety compliance throughout the warehouse environment.
- Collaborated with team members to streamline inventory management processes.
- Monitored expiration dates on perishable goods to ensure product quality.
- Coordinated with suppliers to arrange timely delivery of products according to customer requirements.
- Assisted in the organization and stocking of incoming inventory items.
QC Inspector
USANA Health Sciences, Inc.
West Valley City
01.2023 - 12.2023
- Conducted inspections of incoming and outgoing materials for compliance and quality standards.
- Utilized quality control software to analyze product data and track performance metrics.
- Collaborated with production team to resolve quality issues and enhance operational processes.
- Participated in team meetings to share insights and suggest improvements based on inspection results.
- Documented inspection results and maintained accurate quality control records.
- Utilized measuring tools to assess product dimensions and integrity.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
Education
Diploma -
American Fork High School
American Fork, UT05.2023
BBA - Marketing
Utah State University
Logan, UTSkills
- Visual inspections and examinations
- Problem resolution
- Team collaboration
- Customer service
- Safety compliance
- Forklift operation
- Inventory management
- Quality control
- Attention to detail
- Technical troubleshooting
- Active listening
- Punctuality and reliability
- Multitasking and organization
- Quality management and control
- Raw materials testing
- Measurement techniques and protocols
- Safety and inspection protocols
- Product testing and reviews
- OSHA compliance
- Computer proficiency
Languages
Spanish
Activities
- High school football and playing offensive line
- Teach and coach line dancing and swing dancing
Accomplishments
High School Graduate after Junior Year
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Customer Service Representative
Jimmy John's
02.2025 - Current
Warehouse Inventory Associate
Nugen Pure Water Systems
02.2024 - 08.2024
QC Inspector
USANA Health Sciences, Inc.
01.2023 - 12.2023
Diploma -
American Fork High School
BBA - Marketing
Utah State University
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