Summary
Overview
Work History
Education
Skills
Timeline
Generic

Howard Hale

Chattanooga,IN

Summary

Dynamic owner/operator with a strong track record at Fun Time Foods LLC, excelling in operations and personnel management. Proven ability to streamline processes and enhance customer relations, resulting in improved service quality. Skilled in vendor negotiation and marketing strategy development, fostering lasting partnerships and driving business growth.

Overview

31
31
years of professional experience

Work History

Driver Specialist

Lyft
Chattanooga, TN
07.2025 - Current
  • Ensured timely and safe transportation of passengers to various destinations.
  • Maintained knowledge of local traffic laws and safety regulations for compliance.
  • Provided exceptional customer service, addressing passenger inquiries and concerns effectively.
  • Monitored vehicle performance and reported maintenance issues to ensure reliability.

Associate

Chattanooga Lookouts
Chattanooga, TN
06.2025 - Current
  • Delivered exceptional customer service by anticipating guest needs and ensuring satisfaction.
  • Managed food and beverage orders efficiently, maintaining accuracy in a fast-paced environment.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Engaged in suggestive selling and other sales techniques.
  • Offered product samples, answered questions and helped customers find items.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Assisted customers with carry-out service.
  • Provided attentive service and proactively assessed guest needs.
  • Established rapport with customers by providing friendly and attentive service.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Improved efficiency by coordinating with kitchen staff on order timing and special requests.
  • Trained new staff on proper service techniques and customer interaction, fostering team of competent and friendly attendants.
  • Conducted regular quality checks on food and beverage items, maintaining high standards of service.
  • Managed inventory and restocked supplies, reducing instances of item shortages during peak hours.
  • Streamlined beverage service, allowing for faster order turnaround and increased customer satisfaction.
  • Reduced waste by implementing effective portion control and inventory management practices.
  • Facilitated smooth flow of service during special events and functions, ensuring guest satisfaction.
  • Improved customer satisfaction by quickly addressing and resolving any complaints or concerns.
  • Implemented new cleaning protocols, significantly improving hygiene standards in dining and kitchen areas.
  • Customized food and beverage options to accommodate special dietary requirements, increasing customer loyalty.
  • Assisted in menu development, contributing to diverse and appealing selection for patrons.
  • Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.

Special Projects Administrator

Chip Bowen Ent
Chattanooga, TN
02.2025 - Current
  • Coordinated cross-departmental projects to ensure alignment with strategic goals.
  • Developed and implemented process improvements to enhance operational efficiency.
  • Led project teams in executing special initiatives, driving timely completion and quality outcomes.
  • Analyzed project data to identify trends and inform decision-making processes.

Bob & Cat Professional

Hales Lawn Service
Chattanooga, TN
06.1995 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Associate

The Barn Nursery
Chattanooga, TN
10.2025 - 11.2025

Associate

Home Bar
Chattanooga, TN
01.2023 - 02.2025

Domestic Freight Mgr

Steam Logistics
Chattanooga, TN
06.2021 - 05.2023
  • Oversaw freight operations, ensuring timely delivery and compliance with regulations.
  • Trained and mentored team members in best practices for freight handling and safety protocols.
  • Collaborated with carriers to negotiate rates and improve service quality for clients.
  • Coordinated cross-departmental communication to streamline freight processes and resolve issues swiftly.
  • Increased customer satisfaction by promptly addressing concerns and providing regular shipment updates.
  • Established clear communication channels between departments, enhancing teamwork and expediting processes across the organization.
  • Developed strong relationships with key vendors, ensuring reliable service and preferential treatment during peak seasons.

Owner/Operator

Tikiz Shaved Ice and Ice Cream
Chattanooga, TN
01.2013 - 09.2019
  • Oversaw day to day operations of 2 Shaved Ice/Ice Cream food trucks
  • Coordinated both trucks, multiple events, staff daily.
  • Cleaned, maintained, stocked trucks and commisary
  • Maintained professional relationships with numerous school principals, PTA leaders and athletic personel and coordinated fundraisers for the aforementioned.
  • Maintained other relationships with youth sports organizers, city officials, and festival promoters

Owner/Operator

Fun Time Foods LLC
Chattanooga, TN
04.2001 - 09.2019
  • Operated day to day operations for full service concessions for large scale festivals, fairs, sporting events, or other large gatherings.
  • Oversaw a staff of up to 30 team members often at several locations and in different cities.
  • Responsible for setup, teardown, transport/logistics, staffing, maintenance
  • Responsible for creating concepts to stay relevant in a highly competitive industry while maintaining a quality product and friendly efficient service. Along with brand awareness.
  • Managed inventory control systems to streamline supply chain operations.
  • Trained and mentored staff on food safety standards and best practices.
  • Oversaw daily operations, ensuring compliance with health regulations and quality standards.
  • Maintained relationships and contracts with event promoters, coordinators and other personel.
  • Built strong relationships with suppliers to negotiate favorable pricing and terms.
  • Conducted regular assessments to identify process improvements and cost-saving opportunities.

Pump Truck Assistant

Chattanooga Battlefield Plumbing
Chattanooga
08.2019 - 09.2019

- Assisted the head pump truck professional with any tasks or duties he required assistance with.

-Made sure the pump truck itself was stocked, restocked, clean, and fully prepared for the tasks at hand along with any additional hurdles we may incur throughout the day.

-Assisted head pump professional in troubleshooting any issues that may arise and additionally executing these elaborate plans flawlessly.

-Maintain a clean and sanitary work environment while leaving each site better than it was when we arrived.

-Effectively and clearly communicate with customers in the event the head pump professional was unavailable.

Football Coach

East Hamilton Middle (volunteer)
Chattanooga, TN
05.2008 - 11.2015
  • Developed practice plans to enhance team skills and performance.
  • Mentored players in sportsmanship, teamwork, and discipline.
  • Organized game strategies to maximize competitive advantages.
  • Facilitated communication between players, parents, and school administration.
  • Evaluated player performance to identify areas for improvement.
  • Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
  • Established strong team culture and values to promote teamwork, discipline and sportsmanship.
  • Created a culture of accountability by setting clear expectations, following through with consequences, and rewarding hard work or dedication to the team.

Football Coach

Silverdale Baptist Academy Volunteer)
Chattanooga, TN
05.2005 - 10.2007
  • Coordinated logistics for practices and games, ensuring smooth operations.
  • Implemented training drills focusing on skill development and conditioning.
  • Fostered a positive team culture promoting respect and inclusion.
  • Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
  • Created a culture of accountability by setting clear expectations, following through with consequences, and rewarding hard work or dedication to the team.
  • Established strong team culture and values to promote teamwork, discipline and sportsmanship.
  • Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
  • Evaluated player performance to identify areas for improvement.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Created and implemented innovative strategies to engage clients in coaching journey.
  • Facilitated team building activities and workshops to improve communication, collaboration and productivity.
  • Coordinated with scouts to identify and recruit promising talent, enriching team's skill set and depth.
  • Orchestrated logistics for away games, ensuring smooth travel, accommodation, and preparation.
  • Negotiated with sports facilities to ensure access to top-tier training environments for team.

Server

Famous Five Dining
Chattanooga, TN
05.2004 - 01.2007
  • Delivered exceptional customer service by anticipating guest needs and providing tailored dining experiences.
  • Managed food and beverage orders efficiently, ensuring timely delivery to enhance guest satisfaction.
  • Collaborated with kitchen staff to maintain quality control and adherence to menu specifications.
  • Trained new team members on service protocols and restaurant standards for optimal performance.
  • Resolved customer complaints promptly, fostering positive relationships and enhancing repeat business.
  • Upheld cleanliness and organization of dining area, contributing to overall restaurant ambiance and hygiene standards.

Newspaper Delivery Associate

Chattanooga Times Free Press
Chattanooga, TN
08.2001 - 08.2001

Shoe Sales Professional

Just For Feet
Chattanooga, TN
03.2000 - 04.2000
  • Developed in-depth product knowledge to assist customers in selecting appropriate footwear.
  • Provided exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
  • Trained new staff on sales techniques and store procedures, ensuring consistent service quality.
  • Maintained organized inventory, facilitating efficient stock management and replenishment processes.

10.2019 - 10.2019

Education

High School Diploma -

Ooltewah High School
Ooltewah, TN

State of TN Certification - EMT IV

Chattanooga State Community College
Chattanooga, TN
05-2009

Skills

  • Operations
  • Personnel management
  • Resourceful
  • Highly organized
  • Problem solving
  • strong people (customer relations?) skills
  • communication
  • streamline
  • Relationship management
  • Marketing expertise
  • Sales strategy development
  • Vendor negotiation
  • Preventative maintenance
  • Strong work ethic
  • Dependable and reliable
  • Customer-oriented

Timeline

Associate

The Barn Nursery
10.2025 - 11.2025

Driver Specialist

Lyft
07.2025 - Current

Associate

Chattanooga Lookouts
06.2025 - Current

Special Projects Administrator

Chip Bowen Ent
02.2025 - Current

Associate

Home Bar
01.2023 - 02.2025

Domestic Freight Mgr

Steam Logistics
06.2021 - 05.2023

10.2019 - 10.2019

Pump Truck Assistant

Chattanooga Battlefield Plumbing
08.2019 - 09.2019

Owner/Operator

Tikiz Shaved Ice and Ice Cream
01.2013 - 09.2019

Football Coach

East Hamilton Middle (volunteer)
05.2008 - 11.2015

Football Coach

Silverdale Baptist Academy Volunteer)
05.2005 - 10.2007

Server

Famous Five Dining
05.2004 - 01.2007

Newspaper Delivery Associate

Chattanooga Times Free Press
08.2001 - 08.2001

Owner/Operator

Fun Time Foods LLC
04.2001 - 09.2019

Shoe Sales Professional

Just For Feet
03.2000 - 04.2000

Bob & Cat Professional

Hales Lawn Service
06.1995 - Current

High School Diploma -

Ooltewah High School

State of TN Certification - EMT IV

Chattanooga State Community College
Howard Hale