Howard Neely
Camden,SC
Summary
Accomplished administrator with a proven track record of twenty years with the U.S. Army, enhancing operational efficiency and team performance. Expert in office management and operations, with a keen eye for detail and a strong foundation in MS Office. Skilled in leading teams to exceed goals through strategic planning and exceptional customer service.
Overview
10
10
years of professional experience
Work History
Training Battalion Administrator
U.S. Army Reserve Command
Columbia, SC
03.2021 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Generated reports to suggest corrective actions and process improvements.
- Managed company schedule to coordinate calendar and arrange travel.
- Assisted in the development of strategic plans aligned with organizational goals by providing valuable input during planning sessions..
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
Senior Human Resources Sergeant
U.S. Army Recruiting Command
Fort Knox, KY
10.2022 - 09.2023
- Maintained accurate personnel records in accordance with legal requirements and company policies.
- Resolved employee conflicts through mediation and coaching, fostering a positive work environment.
- Developed comprehensive onboarding programs to facilitate a smooth transition for new hires.
- Oversaw payroll processing, guaranteeing timely and accurate payments for all staff members.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Developed and coordinated employee training programs to improve productivity and performance.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Performed budget analysis to control expenditures and predict future budget needs.
- Instructed senior leaders on appropriate employee corrective steps.
- Coordinated technical training and personal development classes for staff members.
Unit Administrator
U.S. Army Reserve Command
Columbia, SC
04.2018 - 03.2021
- Enhanced unit efficiency by streamlining administrative processes and implementing time-saving strategies.
- Organized recognition programs to boost morale and acknowledge exceptional achievements among team members.
- Ensured data integrity in reporting systems through diligent review and updates of personnel information.
- Managed inventory of office supplies efficiently, reducing waste while ensuring availability when needed.
- Coordinated schedules for unit leadership effectively, maximizing their availability for critical tasks without conflicts.
- Expedited document processing by implementing an automated filing system that improved record-keeping accuracy.
- Coordinated logistics for unit operations, optimizing resource allocation and minimizing disruptions.
- Managed travel arrangements for unit personnel, ensuring seamless coordination and adherence to policies.
- Maintained accurate records of personnel actions to ensure timely processing and compliance with regulations.
- Prepared comprehensive reports on unit performance, enabling leadership to make informed decisions on strategy adjustments.
- Implemented an effective tracking system for staff absences or leave requests, maintaining updated records at all times.
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Human Resource Specialist
U.S. Army Active Duty
Sumter, SC
02.2014 - 10.2016
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Enforced employee recognition programs, fostering a positive work environment and increased retention rates.
- Performed budget analysis to control expenditures and predict future budget needs.
- Collaborated with managers to identify and address employee relations issues.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Created and delivered HR training sessions to staff, managers and executives.
Education
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO06.2024
Skills
Customer Service
Attention to Detail
Recordkeeping and File Management
Office Administration
MS Office
Documentation And Reporting
Decision-Making
Resourceful and Analytical
Team Building and Leadership
Office Management
Work Planning and Prioritization
Operations Management
Timeline
Senior Human Resources Sergeant
U.S. Army Recruiting Command
10.2022 - 09.2023
Training Battalion Administrator
U.S. Army Reserve Command
03.2021 - Current
Unit Administrator
U.S. Army Reserve Command
04.2018 - 03.2021
Human Resource Specialist
U.S. Army Active Duty
02.2014 - 10.2016
Bachelor of Science - Business Administration
Colorado Technical University