Summary
Overview
Work History
Education
Timeline
Generic

Howard Salen

Brooklyn,NY

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

35
35
years of professional experience

Work History

Manager/Buyer

Video Room
03.1986 - 10.2019
  • Identified opportunities to reduce lead times and improve inventory management.
  • Generated reports on purchasing activities to support management decisions.
  • Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
  • Documented purchasing information to maintain detailed and accurate records.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Onboarded new employees with training and new hire documentation.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.

Story Editor/Consultant

Film Writers Company
05.1983 - 03.1985
  • Acquired in-depth knowledge of content areas to provide effective edits.
  • Determined readiness of screenplays and made suggestions for possible changes while dealing with contractual deadlines.
  • Suggested improvements to content to enhance quality and accuracy.
  • Communicated directly with writers to collaboratively assess work and guide editorial improvements.

Education

History

Queens College of The City University of New York
Flushing, NY

Timeline

Manager/Buyer

Video Room
03.1986 - 10.2019

Story Editor/Consultant

Film Writers Company
05.1983 - 03.1985

History

Queens College of The City University of New York

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Howard Salen