Howard Sentz
Norwalk
Summary
Dynamic Food Service Supervisor with a proven track record at Cedar Point, excelling in quality assurance and staff supervision. Expertly managed inventory and labor costs while enhancing team productivity and customer satisfaction. Skilled in food safety compliance and adept at resolving service issues, fostering a positive dining experience.
Overview
4
4
years of professional experience
Work History
Food Service Supervisor
Cedar Point
08.2022 - Current
- Identified team weak points and implemented corrective actions to resolve concerns.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Oversaw training of more than 100 team members.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
Food Service Worker
Cedar Point
07.2021 - 08.2022
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Learned other teammates' work tasks to train as backup.
- Utilized POS system to receive and process food and beverage orders.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Greeted customers and answered inquiries regarding menu items and specials.
Cook
McDonald's
05.2021 - 07.2021
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
High School Diploma -
Coleman Junior/Senior High School
Coleman05-2021
Skills
- Quality assurance policies
- Kitchen staff coordination
- Quality assurance
- Inventory management
- Staff supervision
- Portion control
- Food safety compliance
Timeline
Food Service Supervisor
Cedar Point
08.2022 - Current
Food Service Worker
Cedar Point
07.2021 - 08.2022
Cook
McDonald's
05.2021 - 07.2021
High School Diploma -
Coleman Junior/Senior High School
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