Howard Slotnick
Riverside,CA
Summary
Dedicated Utilities Power System Operator II with a strong focus on safety and teamwork. Skilled in developing operational procedures that enhance response times during outages and emergencies, ensuring optimal service delivery. Committed to maintaining system performance and reliability.
Detail-oriented professional with extensive experience in electrical systems. Known for strong troubleshooting skills and enhancing customer satisfaction through effective communication and prompt resolution of service issues. Ready to leverage expertise in power system operations to drive operational improvements.
Experienced with maintaining stability and performance of power systems. Utilizes advanced monitoring tools and troubleshooting techniques to ensure uninterrupted power delivery. Strong understanding of regulatory compliance and safety protocols, ensuring optimal system operations and reliability.
Overview
32
32
years of professional experience
Work History
Utilities Power System Operator II
City of Riverside
Riverside, CA
04.2018 - Current
- Operated and maintained real-time monitoring systems to ensure stable power distribution.
- Coordinated with team members to troubleshoot and resolve electrical system discrepancies promptly.
- Analyzed system data to assess performance metrics and identify improvement opportunities.
- Developed operational procedures that enhanced overall response time during outages and emergencies.
- Assisted in training sessions for new operators, fostering understanding of safety protocols and system operations.
- Improved system reliability by coordinating with maintenance teams for timely equipment inspections and repairs.
- Addressed customer concerns promptly, ensuring satisfaction while upholding company policies and procedures.
- Promoted safety culture within the workplace, leading to reduced incidents and improved employee wellbeing.
- Utilized advanced software tools for real-time monitoring of system performance, allowing for proactive identification of potential issues before they escalated into major problems.
- Orchestrated electric switching to render work areas safe for crews completing repairs.
- Calculated load estimates and equipment requirements to determine required control settings.
- Monitored and controlled remote substation facilities using SCADA equipment.
- Kept power grids working at optimal levels to best handle customer needs and maintain serviceability.
- Received, input and dispatched crews for customer outages of all sizes.
Electric System Operator
City of Anaheim
Anaheim, CA
06.2013 - 04.2018
- Monitored system performance to ensure operational efficiency and service reliability.
- Diagnosed and resolved technical issues in real-time, minimizing downtime for critical systems.
- Coordinated with cross-functional teams to streamline workflow processes and enhance productivity.
- Implemented software updates and patches to maintain system security and functionality.
- Analyzed system data to identify trends, leading to proactive maintenance initiatives.
- Led troubleshooting efforts during system outages, restoring services swiftly and effectively.
- Enhanced reporting processes by integrating automated tools, increasing accuracy in data management.
- Partnered with system administrators to maintain operating system and application patch levels.
- Collaborated with team to develop and communicate ideas and ways to improve system delivery and security.
- Troubleshot system stoppages and determined best course of action to maintain system up-time.
- Leveraged automation and scripting tools to monitor, maintain and first-level troubleshoot job and process automation.
- Participated in disaster recovery planning exercises to safeguard against potential system failures or data loss incidents.
Electric Troubleshooter
City of Anaheim
Anaheim, CA
06.2008 - 06.2013
- Diagnosed and resolved technical issues in city infrastructure, ensuring minimal disruption to services.
- Collaborated with cross-functional teams to implement preventive maintenance strategies for city equipment.
- Developed training materials and conducted workshops to enhance troubleshooting skills among staff members.
- Analyzed system failures to identify root causes, leading to improved response times in service restoration.
- Mentored junior troubleshooters, fostering skill development and promoting best practices within the team.
- Evaluated new technologies for potential integration into existing systems, driving innovation in troubleshooting methods.
- Enhanced customer satisfaction with timely resolution of complex technical problems.
- Applied critical thinking skills to identify patterns in reported issues, enabling targeted improvements in hardware and software systems.
- Leveraged strong communication skills to convey complex information clearly during customer interactions, improving client understanding of resolutions provided.
- Served as a subject matter expert on key technologies, assisting colleagues with challenging technical problems.
- Streamlined troubleshooting processes for increased productivity and reduced downtime.
- Delivered high-quality technical support to customers, building strong relationships and fostering loyalty.
- Identified root causes of recurring issues, implementing long-term solutions to prevent future occurrences.
- Conducted detailed investigations into system malfunctions, ensuring accurate identification of underlying causes for swift remediation efforts.
- Reduced equipment failures through implementation of preventive maintenance schedules.
- Introduced new tools and resources that streamlined workflows for the troubleshooting team, increasing overall efficiency levels significantly over time.
- Implemented best practices in problem-solving methodologies, leading to more effective troubleshooting techniques across the team.
- Improved system efficiency by diagnosing and resolving technical issues promptly.
- Maintained documentation and resources regarding problem resolution for reference in future instances.
Journeyman Lineman
City of Anaheim
Anaheim, CA
06.2003 - 06.2008
- Installed and maintained high-voltage power lines ensuring safety compliance.
- Conducted inspections of electrical systems to identify and resolve issues promptly.
- Collaborated with crews to execute emergency repairs during power outages efficiently.
- Trained junior linemen on safe practices and technical skills for line work.
- Led projects focused on upgrading infrastructure to improve service reliability and performance.
- Implemented safety protocols reducing workplace accidents during high-risk operations.
- Restored power to thousands of customers following severe weather events, ensuring minimal downtime for affected areas.
- Constructed new power lines, contributing to the expansion and improvement of the electrical grid.
- Collaborated with other linemen to complete complex projects efficiently and within specified timeframes.
- Assisted in the training of apprentice linemen, sharing knowledge and expertise to develop future industry professionals.
- Repaired damaged equipment promptly with a focus on quality craftsmanship and long-lasting results for increased durability.
- Supported ongoing infrastructure upgrades by replacing outdated poles, wires, insulators, transformers as part of planned initiatives.
- Hooked up transformers to poles and lines.
- Worked on both dead and energized lines.
- Performed skilled aerial work using bucket trucks and climbing gear for efficient access to high-voltage equipment.
- Improved safety measures by conducting regular inspections of transmission and distribution systems.
- Removed old poles and hardware and replaced with new equipment.
- Contributed to positive team dynamics through clear communication, collaboration, and mutual support among fellow linemen.
- Installed transformers, switches, and other components to optimize system performance and minimize disruptions.
- Performed maintenance and reconducting work in varied weather conditions.
- Reduced outage durations by quickly diagnosing issues and implementing effective solutions in emergency situations.
- Managed multiple tasks simultaneously under challenging conditions while maintaining accuracy and attention to detail in all work performed.
- Conducted thorough assessments of storm-damaged systems for prompt repair or replacement recommendations.
- Set ground anchors and guying systems for utility poles.
- Prioritized safety by participating in regular team meetings, addressing potential hazards, and adhering to established procedures.
- Maintained up-to-date knowledge of industry standards, regulations, and safety protocols, ensuring compliance at all times.
- Ensured timely completion of assigned tasks through effective time management skills.
- Enhanced system reliability by performing routine maintenance on electrical equipment and power lines.
- Strung cables between structures and lines from poles, towers, or trenches and pulled lines to proper tension.
- Inspected and tested lines or cables, recording and analyzing test results to assess transmission characteristics and locate faults or malfunctions.
- Read and interpreted engineering plans, prepared supplies and developed effective plan of action before beginning work.
- Complied with legal regulations and company procedures to achieve high-quality performance in safe working environment.
- Demonstrated commitment to customer satisfaction by addressing and resolving service-related issues promptly and professionally.
- Streamlined workflow processes by organizing tools and materials effectively before commencing each project or task.
- Accessed specific service areas to string lines and install terminal boxes, auxiliary equipment, or metering appliances.
- Installed and maintained overhead and underground electrical power lines and auxiliary equipment.
- Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
- Inspected power lines for any damage or irregularities and replaced components.
- Followed all safety protocols and regulations while working at height and with live electricity.
- Enforced adherence to industry best practices, safety protocols and proper installation techniques.
- Responded to emergencies and outages that required additional labor and assistance for repairs.
- Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
- Assisted with constructing new power lines by using appropriate tools and equipment.
- Inspected power lines and poles for signs of damage or wear, interference, and degradation, and reported findings to supervisor.
Apprentice Lineman/Journeyman Lineman/Troubleshooter
Guam Power Authority
Guam USA
01.1994 - 06.2003
- Streamlined reporting processes, enhancing efficiency in tracking maintenance requests and resolutions.
- Led initiatives to upgrade troubleshooting protocols, resulting in increased operational effectiveness for city services.
- Increased system uptime by monitoring performance metrics and addressing potential issues proactively.
- Collaborated with cross-functional teams to develop innovative solutions, resulting in improved system performance.
- Contributed toward continuous improvement initiatives throughout the organization by sharing lessons learned and best practices from troubleshooting experiences.
- Expedited problem resolution times by collaborating closely with other departments involved in product development or service delivery processes.
- Researched and identified solutions to technical problems.
- Developed and implemented preventive maintenance procedures.
- Helped streamline repair processes and update procedures for support action consistency.
- Collaborated with team members to troubleshoot electrical issues, enhancing operational efficiency.
- Trained new apprentices on safety protocols, tools, and best practices in lineman duties.
- Supervised field operations to optimize workflow and ensure timely project completion.
- Implemented process improvements that reduced downtime during maintenance activities.
- Positioned boom trucks and man lifts to reach lines, transformers, and existing connections.
- Assisted Journeyman Lineman with work to learn trade and practice techniques.
- Expanded skill set through hands-on experience with various tools, machinery, and techniques used in the field of power line work.
- Developed proficiency in operating heavy machinery such as bucket trucks, digger derricks, and boom lifts to complete various tasks on the job site.
- Worked with construction crews to route and re-route power lines around new builds either via above-ground lines or below-ground utilities.
- Promoted safe working practices within the crew by adhering to established safety protocols at all times.
- Gained proficiency in climbing poles, towers, and structures to perform required tasks at varying heights.
- Supported successful project completions by collaborating closely with experienced linemen and supervisors to execute assigned tasks effectively.
- Established positive relationships with coworkers, supervisors, and clients by displaying professionalism, strong work ethic, and a commitment to providing high-quality service.
- Responded to emergency repair calls to conduct line switching or sectionalizing to reroute current and speed service restoration.
- Worked to string, splice, and transfer wire in both energized and de-energized circuits.
- Developed strong technical knowledge of electrical systems, transformers, circuit breakers, switches, insulators, and other power distribution components.
- Demonstrated adaptability when faced with unexpected challenges or changes in project scope during daily work activities.
- Used climbers, bucket lifts and safety equipment for work at heights reaching as much as 110 feet above ground.
- Promoted a culture of safety within the apprenticeship program by consistently adhering to established guidelines for personal protective equipment use and safe work practices.
- Contributed to a reduction in power outages by promptly identifying and repairing damaged lines and equipment.
- Assisted in the completion of complex projects, such as high-voltage transmission line installations and maintenance operations.
- Installed and maintained overhead pole components and Underground Residential Distribution (URD) equipment.
- Removed old poles and hardware and replaced with new equipment.
- Performed maintenance and reconducting work in varied weather conditions.
- Responded to emergencies and outages that required additional labor and assistance for repairs.
- Worked on both dead and energized lines.
- Assisted with constructing new power lines by using appropriate tools and equipment.
- Inspected power lines for any damage or irregularities and replaced components.
- Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
- Proved successful working within tight deadlines and a fast-paced environment.
- Enforced adherence to industry best practices, safety protocols and proper installation techniques.
- Followed all safety protocols and regulations while working at height and with live electricity.
- Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
- Recorded accurate measurements for installed new power lines and poles.
- Installed and maintained overhead and underground electrical power lines and auxiliary equipment.
- Inspected power lines and poles for signs of damage or wear, interference, and degradation, and reported findings to supervisor.
- Installed and maintained overhead and underground electrical distribution systems.
- Performed routine inspections and troubleshooting of electrical equipment for operational efficiency.
- Trained junior linemen on safe work practices and technical skills in line installation.
- Coordinated with engineering teams to implement system upgrades and enhancements for reliability.
- Constructed new power lines, contributing to the expansion and improvement of the electrical grid.
- Restored power to thousands of customers following severe weather events, ensuring minimal downtime for affected areas.
- Collaborated with other linemen to complete complex projects efficiently and within specified timeframes.
- Repaired damaged equipment promptly with a focus on quality craftsmanship and long-lasting results for increased durability.
- Hooked up transformers to poles and lines.
- Performed skilled aerial work using bucket trucks and climbing gear for efficient access to high-voltage equipment.
- Improved safety measures by conducting regular inspections of transmission and distribution systems.
- Contributed to positive team dynamics through clear communication, collaboration, and mutual support among fellow linemen.
- Installed transformers, switches, and other components to optimize system performance and minimize disruptions.
- Reduced outage durations by quickly diagnosing issues and implementing effective solutions in emergency situations.
- Prioritized safety by participating in regular team meetings, addressing potential hazards, and adhering to established procedures.
- Managed multiple tasks simultaneously under challenging conditions while maintaining accuracy and attention to detail in all work performed.
- Conducted thorough assessments of storm-damaged systems for prompt repair or replacement recommendations.
- Set ground anchors and guying systems for utility poles.
Education
Bachelor of Science - Electrical Engineering
Arizona State University
Tempe, AZ05-2029
Skills
- Control room operations
- System monitoring
- Equipment testing
- Line inspections
- SCADA systems
- Fault analysis
- Power quality analysis
- Transmission planning
- Protective relaying
- Power system analysis
- Energy management
- Power flow analysis
- Outage coordination
- Grid management
- Voltage control
- Routine maintenance
- Wiring diagrams
- Electrical diagrams
- Safety procedures
- Job planning
- Alarm management
- Electrical systems
- Automation systems
- Voltage regulation
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Customer service skills
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Troubleshooting skills
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Operational decision making
- Dispatch coordination
- Relationship building
- Customer relations
- Team building
- Task prioritization
- Equipment operation
- Self motivation
- Technical troubleshooting
- Interpersonal skills
- Power distribution
- Emergency management
- Goal setting
- Control systems understanding
- Professionalism
- Order preparation
- Continuous improvement
- Adaptability
- System testing
- Crisis management
- Equipment monitoring
Timeline
Utilities Power System Operator II
City of Riverside
04.2018 - Current
Electric System Operator
City of Anaheim
06.2013 - 04.2018
Electric Troubleshooter
City of Anaheim
06.2008 - 06.2013
Journeyman Lineman
City of Anaheim
06.2003 - 06.2008
Apprentice Lineman/Journeyman Lineman/Troubleshooter
Guam Power Authority
01.1994 - 06.2003
Bachelor of Science - Electrical Engineering
Arizona State University