Summary
Overview
Work History
Education
Skills
Certification
Clearance
Timeline
Generic

HOWARD Taveras

San Antonio,TX

Summary

Computer professional trained in several coding languages, with a proven track record of high level problem solving, using technology and multi-layered solutions. Eager to improve efficiency and automation.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Authorized Service Interruption

CWS
11.2024 - Current
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Provided professional services and support in a dynamic work environment.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Maintains use of old script in PowerShell to use windows tool to improve efficiency.

Network Analyst

AMAC Monitoring
04.2024 - 11.2024
  • Proficient in Remedy usage to place tickets of network device outages reported by Netcool and SolarWinds.
  • Automated Tasks with the use of PowerShell scripts
  • Created a set up for setting up new system with the use of PowerShell

Tier 1/2 Tech Support

Lackland, AFB
10.2021 - 08.2022
  • Assisted with customer support of an organization of 2,000 personnel consisting of 2 star air force generals, GS-15’s and their supporting staff.
  • Job consisted of managing tickets within Remedy, and SharePoint.
  • Elevating tickets to other organization.
  • DNS management for new users, and troubleshooting GPO, User, and Machine access.
  • Also responsible as Liaison for vendor warranty support and management of scheduling to minimize downtime for users.
  • Assisted with a Tech refresh as we handed out 1500 new workstations and worked with each individual user to verify all of their settings are transferred over, files are located, network drives mapped, and any troubleshooting so that the user can return back to work.

Combat Medic

US Army
04.2008 - 09.2021
  • On top of normal medical operations in management position, applied automation and streamlined reporting that occurs within medicine.
  • Created a new program that was selected by the Surgeon General for funding to decrease cost of medical services within the Korean Peninsula that is still used to this day.
  • The first year savings calculated to be around $15 million in cost saved through this program.
  • Was normally used to create analytics, track data/trends, automate reporting processes, and other power user skills within the Microsoft Ecosystem.

Education

Bachleors of Science - Computer Networking and Cybersecurity

University of Maryland Global College
12.2023

Skills

  • Microsoft powershell
  • Problem resolution
  • Data entry
  • Programming documentation
  • Performance optimization
  • Program coding

Certification

CompTIA Security+ CE, 11/01/24

Clearance

Secret Clearance

Timeline

Authorized Service Interruption

CWS
11.2024 - Current

Network Analyst

AMAC Monitoring
04.2024 - 11.2024

Tier 1/2 Tech Support

Lackland, AFB
10.2021 - 08.2022

Combat Medic

US Army
04.2008 - 09.2021

Bachleors of Science - Computer Networking and Cybersecurity

University of Maryland Global College

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HOWARD Taveras