Howard G. Tarzian Jr.
Automotive Physical Damage Appraiser
Latrobe,Pennsylvania
Summary
Experienced Auto Damage Appraiser well-versed in assessing and documented vehicle damage. Detail-oriented and hardworking with excellent customer service and organizational skills. Persuasive communicator and skilled negotiator looking for a new professional challenge with room for advancement.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Automotive Physical Damage Appraiser
Smail Auto Group/Smail Collision Center
Greensburg, PA
11.2015 - Current
- Documented damage with photographs and detailed written descriptions.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
- Used [Software] to calculate damages and claim values.
Automotive Physical Damage Appraiser
Mignogna Collision Center
Greensburg, PA
06.2011 - 05.2013
- Documented damage with photographs and detailed written descriptions.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
Body Shop Manager
Sendall Motors
Greensburg, PA
02.2009 - 06.2011
- Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
- Communicated with equipment manufacturers and contractors to rent, purchase or modify existing assets.
- Implemented [Type] dynamic marketing plan, increasing body shop sales [Number]%.
- Supervised and managed shop operations and tasks.
- Monitored maintenance of paint booths, frame-straightening materials and fixed assets to enhance longevity and long-term value.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
- Established relationships with [Number] automotive industry vendors for subcontracting glass repair, upholstery repair and vinyl decal installation.
Automotive Physical Damage Appraiser
Property Damage Appraisers
Irwin, PA
06.1996 - 06.2003
- Documented damage with photographs and detailed written descriptions.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
- Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
- Used [Software] to calculate damages and claim values.
Body Shop Technician/Refinishing Technician
Stanleys Body Shop
Latrobe, PA
06.1977 - 06.1990
- Replaced and repaired vehicle parts according to work order instructions.
- Inspected new parts and areas of repair to verify correctness and quality.
- Maintaining shop inventory according to set standards and rectified discrepancies.
- Operated tools, equipment and machinery according to prescribed safety procedures.
- Performed routine maintenance and repairs using hand and power tools to maximize reliability.
- Welded and finished body pieces on over [Number] repairs with great skill and accuracy.
- Assembled machines and mechanics according to instructions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Education
High School Diploma -
Greater Latrobe Senior High School
Latrobe, PA06.1979
Auto Body Repair
Eastern Westmoreland Vo-Tech
Latrobe Pa06.1979
Skills
- Skilled in Negotiation
- Estimating Repair Cost
- Alternative Transportation
- Customer Satisfaction
- Repair Negotiations
- Insurance Claims
- Claims Evaluations
- Insurance Law Knowledge
- Total Loss Understanding
- Project Requirements
- Auto Body Repair
- Restoration Processes
- Complex Claims
- Basic Math Skills
- Vehicle Repairs
- Loss Calculations
- Appraisal Writing
- Automotive Knowledge
- Production Goals
- Service Quality
- Professional Development
- Client Retention
- Customer Contact
- Photo Documentation
- File Management
- Repair Planning
- Damage Investigation
- Strong Time Management
- Collision Estimates
- Training Programs
- Passenger Vans
- Estimating Software
- Accurate Estimates
- Emergency Situations
- Car Detailing
- Information Updates
- Service Processes
- Manual Labor
- Property Assessments
- Creative Solutions
- Critical Thinking
- Replacing Parts
- Vehicle Inspection
- Claim Processing
- Repair Welding
- Verbal Communication Skills
- Repair Work Orders
- Flexible and Adaptable
- Customer Service
- Self-motivated professional
- Excellent work ethic
- Good listening skills
- Decision Making
- Responsible
Certification
- Auto Body Repair Training - 1976 to 1979
- Pa Licensed Physical Damage Appraiser - 1996 to Present
- I-CAR Gold, - 2018 to Presrent
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Automotive Physical Damage Appraiser
Smail Auto Group/Smail Collision Center
11.2015 - Current
Automotive Physical Damage Appraiser
Mignogna Collision Center
06.2011 - 05.2013
Body Shop Manager
Sendall Motors
02.2009 - 06.2011
Automotive Physical Damage Appraiser
Property Damage Appraisers
06.1996 - 06.2003
Body Shop Technician/Refinishing Technician
Stanleys Body Shop
06.1977 - 06.1990
High School Diploma -
Greater Latrobe Senior High School
Auto Body Repair
Eastern Westmoreland Vo-Tech
- Auto Body Repair Training - 1976 to 1979
- Pa Licensed Physical Damage Appraiser - 1996 to Present
- I-CAR Gold, - 2018 to Presrent
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