Howes Holly
Hayward,CA
Summary
Dynamic and results-oriented professional with a proven track record at O’Reilly’s Auto Parts and as a self-employed Registered Dietitian. Excelled in team collaboration and exceptional customer service, enhancing store performance and patient care. Skilled in cash handling accuracy and developing impactful nutrition education materials. Achieved increased customer and patient satisfaction through dedicated service and expertise.
Overview
23
23
years of professional experience
Work History
Sales Associate
O’Reilly’s Auto Parts
05.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Registered Dietitian/Wellness Educator
Self Employed
08.2000 - 02.2020
- Collaborated with interdisciplinary healthcare teams to optimize patient care and ensure seamless delivery of nutrition services.
- Developed educational materials to promote healthy eating habits, resulting in increased awareness among patients and their families.
- Enhanced patient satisfaction with personalized counseling sessions, focusing on dietary habits, lifestyle changes, and goal-setting strategies.
- Optimized clinical workflow by maintaining detailed documentation and efficient communication with colleagues.
Education
Online Teaching And Curriculum Building - Education
California State University East Bay
Hayward, CA06.2015
Gerontology/Dietetic Internship - Psychology of Elderly Lifespan
San Francisco State University
San Francisco, CA01.1999
Nutritional Science - Nutrition/Chemistry
UCDavis
Davis, CA06.1996
Skills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Exceptional customer service
- Stocking and Receiving
- Cash Handling Accuracy
Timeline
Sales Associate
O’Reilly’s Auto Parts
05.2023 - 09.2023
Registered Dietitian/Wellness Educator
Self Employed
08.2000 - 02.2020
Online Teaching And Curriculum Building - Education
California State University East Bay
Gerontology/Dietetic Internship - Psychology of Elderly Lifespan
San Francisco State University
Nutritional Science - Nutrition/Chemistry
UCDavis
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