HARI RAVURI

• Oversaw large portfolio of projects in supply chain/e-commerce domain to influence positive outcomes for key stakeholders.
• Sourced, vetted and managed cloud (SaaS) vendors needed to accomplish project goals.
• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
• Developed and implemented project plans and budgets to ensure successful execution.
• Developed and maintained project budgets to control costs and meet organizational and project goals.
• Developed and maintained relationships with key stakeholders to meet objectives and boost rapport.
• Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Communicated project plans and progress to key stakeholders and project contributors.

Key Deliverables

• Implemented pilot AI Chatbot to deliver routine product datasheets from SAP using Cognigy
• Deployed SaaS Global Shipment Visibility (ocean, air, land) for North America integrating Project44 cloud solution with SAP & BW.
• Converted Google Universal Analytics to Google Analytics 4.
• Implemented Data Layer, code & Google Tag Manager to support Sales & Mkt KPIs and goals
• Completed Phase-1 (discovery, requirements & design) of SaaS Enterprise Legal Contract Lifecycle Management System using Hyland

• Assumed advisory role for start-up company specializing in fashion accessories.
• Analyzed market trends to align product design and developed strategies to promote and increase sales via social media platforms.
• Assisted with website and content development and managed inventory procurement and order fulfillment operations, As product manager for SCM inventory planning, procurement and order fulfillment areas:
• Defined product functions and features; defined user stories and acceptance criteria
• Prioritized requirements and guided development while maximizing business value
• Liaised between business and development to review product functions/features; Led design and code review sessions to align development with BRs
• Conducted product demos and captured requirements from gap-fit analysis
• Led end-end, UAT & regression testing sessions and deployed training & documentation.
• Monitored market trends and competitor performance to update promotional strategies
• Collaborated with sales, marketing, and support teams to launch products on time and within budget
• Boosted customer base penetration using creative promotional approaches
• Directed planning and budgeting efforts
• Prioritized roadmap in order to achieve product goals and metrics
• Reviewed new opportunities to drive business strategy at planning sessions
• Spearheaded collaborative efforts to bring products to market

• Client: Equifax - Cyber Security & Analytics
• Agile Transformation: Played key role in coaching and onboarding multiple teams
• Led multiple Sprints to enhance cybersecurity infrastructure to recover 90% logging data and events from Google Cloud and Amazon Web Services
• As Scrum Master, successfully completed Sprints to develop platform architecture, standards and procedures to deliver metrics, KPIs and reports aligned to meet senate consent-order deadlines.
• Facilitated all Scrum Ceremonies and addressed impediments & conflicts
• Streamlined work intake process to keep development focused on Sprint work
• Utilized JIRA burndown charts to align progress with goals; Managed capacity planning and improved story point estimate accuracy.

Client – Equifax: Deployed ServiceNow Governance, Risk & Compliance (GRC) across multiple business units

• Vetted and selected vendors for integration services
• Facilitated workshops to capture requirements from domestic & international business units
• Developed project plan, schedule, resource, risk and implementation plans
• Addressed challenging situations and conflicts by working closely with US and Italian development teams
• Facilitated demos with stakeholders to review design, enterprise data model, business rules, configurations and workflows to align ServiceNow GRC with enterprise requirements.
• Coordinated development of recorded training sessions for onboarding users; Worked closely with IT to setup UAT environment and stage client specific data to conduct UAT
• Improved analyst productivity by 50% by deploying four ServiceNow GRC modules
• Maintained open communication by presenting regular updates on project status to customers
• Communicated project plans and progress to key stakeholders and project contributors

• Ameriprise Financials (client): Served as consulting PM to lead capital investment projects and operational enhancements in insurance & annuities business lines
• Prioritized ServiceNow change requests, developed scope, schedule, allocated resources and managed tasks between onsite and offshore teams
• Facilitated testing and reviewed implementation plans to deploy incremental releases every 2 weeks while managing issues and risks and providing periodic status updates to stakeholders

• Verint Systems (client): Played key role in establishing new PMO framework for global security, surveillance and business intelligence firm
• Built complex project plan to coordinate tasks between 7 workstreams including network, infrastructure, DBA, development and business to implement content management system using Microsoft Azure Cloud
• Sourced, vetted and managed vendors needed to implement ServiceNow PPM.

• Responsible and accountable for project management, product management and production support functions for global supply chain systems group
• Directed and managed supply chain programs/projects to convert legacy, inventory planning, procurement, ordering and logistics to Oracle APPS.
• Championed 9 complex and multiple interim releases to convert several regions across US.
• Coordinated work with multiple cross-functional and diverse teams.
  Conducted workshops to capture and review BRs with business & IT.
• Prioritized BRs, defined and structured scope into multiple releases
  Developed project plans, schedules, resource and risk management plans and managed all aspects of software development life cycle.
• Coordinated and managed tasks between internal clients, IT, 3rd party vendors and overseas development teams while proactively managing issues, risks and conflicts.
• Provided scheduled project status updates to stakeholders and sought leadership intervention when appropriate
• Facilitated design and code reviews; unit, functional & system testing; managed scope changes effectively using approaches that suited best.
• Coordinated setup of UAT environment and staged data to facilitate UAT and End-End testing with users while facilitating training sessions.
• Coordinated efforts between system admin, DBA and development teams to review implementation plans and production validation tasks.
• Facilitated go/no-go decisions
• Monitored & addressed defects and performance issues during warranty period.
• Closed and released project resources; conducted & archived artifacts/lessons learned for continual improvement

• Conducted interviews with key business users to collect information on business processes and user requirements
• Supported development, quality assurance (QA) and business during development, testing and user acceptance testing (UAT)

• BUSINESS OWNERSHIP | 2003-2005 |
• DEVELOPMENT LEAD | British Telecom/Concert | 1996 – 2002
• SYSTEMS ANALYST | AT&T | 1995-1996
• PROGRAMMER ANALYST | Mobile Press Register |1994-1995
• SYSTEM ADMINISTRATOR | Mobile Public Library |1991-1992
• GRADUATE TEACHING ASSISTANT | Univ. of S. Alabama |1989-1991