Hsu Yati
Brooklyn,NY
Summary
Friendly and customer-oriented professional with 2 years of experience as a cashier and server, seeking to leverage strong interpersonal skills and a background in customer service for a Hotel Receptionist role. Proven ability to handle high-pressure situations, manage cash transactions accurately, and provide exceptional guest experiences. Adept at multitasking, problem-solving, and fostering positive relationships with guests and team members.
Overview
1
1
year of professional experience
Work History
Server
Earth Club Fresh Kitchen
New York, NY
12.2023 - 08.2024
- Provide excellent service to guests by taking orders, delivering food and beverages, and ensuring a positive dining experience.
- Manage a high volume of tables and coordinate with kitchen staff to ensure timely and accurate delivery of orders.
- Resolve customer complaints and concerns promptly, ensuring guest satisfaction and maintaining a welcoming environment.
Cashier
Nagoya Japanese Steakhouse & Sushi
New York, NY
02.2024 - 07.2024
- Processed cash, credit, and gift card transactions efficiently, maintaining 100% accuracy in daily cash handling and balancing registers.
- Assisted customers with inquiries, returns, and exchanges, providing courteous and knowledgeable service.
- Managed the front desk and handled phone orders, ensuring smooth communication between customers and staff.
- Maintained inventory and stocked shelves, ensuring a clean and organized workspace.
Education
Computer Science
Mohawk Valley Community College
Utica, NYComputer Science
University of Computer Studies
Mandalay, MyanmarDiploma in Accounting And Finance
Pearson, LCCI
Mandalay, MyanmarDiploma in English
University of Foreign Language
Mandalay, MyanmarSkills
- Customer Service & Guest Relations
- Cash Handling & Payment Processing
- Reservations & Booking Management
- Multitasking & Time Management
- Problem Solving & Complaint Resolution
- Communication & Interpersonal Skills
- Team Collaboration & Coordination
- Computer Skills: Point of Sale (POS) Systems, MS Office Suite
Timeline
Cashier
Nagoya Japanese Steakhouse & Sushi
02.2024 - 07.2024
Server
Earth Club Fresh Kitchen
12.2023 - 08.2024
Computer Science
Mohawk Valley Community College
Computer Science
University of Computer Studies
Diploma in Accounting And Finance
Pearson, LCCI
Diploma in English
University of Foreign Language
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