Michaela McKnight
Aegis Living
Shoreline,WA
14
years of professional experience
Diligent Server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless a dining experience.
Work History
Server
2 Years 10 Months- Memorized food preferences and allergies of 85 residents to enhance service quality and satisfaction
- Engaged in various tasks during downtime between meal services
- Interacted with challenging residents while maintaining a positive demeanor
Server/Expo
1 Year 7 Months- Served tables in smaller sections to enhance quality of service
- Collaborated with a smaller team to build strong relationships and foster a positive work environment
- Memorized menu items efficiently
Server/Bartender
7 Years 9 Months- Led training for new hires, becoming a go-to resource for coworkers seeking assistance
- Engaged with customers and built relationships, resulting in a loyal customer base of regulars
- Memorized all drink recipes for consistent service
Server
7 Months- Worked in a high-volume restaurant downtown, close to Quest Field
- Prepared for high customer volume during events at Quest Field
- Facilitated customer service for both seated and standing patrons
Education
Associate of Arts - Education
Skills
Food & Beverage Service
Customer Service & Guest Relations
Order Accuracy
High Volume Service
Leadership training
POS & Cash Handling
Food Safety & Sanitation
Time Management
Team Collaboration
Timeline
Server
Aegis Living
03.2023 - 01.2026Read More
Server/Expo
Tipsy Cow Burger Bar
08.2021 - 03.2023Read More
Server
Quality Athletics
05.2018 - 12.2018Read More
Server/Bartender
Ram Restaurant & Brewery
06.2012 - 03.2020Read More
Shoreline Community College
Associate of Arts from Education
Read More