LYRA LENTEJAS
Park City,UT
Summary
Dedicated hospitality professional with 7 years of experience in restaurants, resorts, guest services, and banquet operations. Skilled in delivering exceptional customer service, supporting event operations, and working efficiently in fast-paced environments. Known for reliability, professionalism, strong communication, and creating positive guest experiences.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Server
Oishi Sushi Bar & Grill
Park City, UT
06.2020 - Current
- Deliver exceptional dining service in a high-volume restaurant environment
- Manage multiple tables while maintaining efficiency, accuracy, and guest satisfaction
- Coordinate with kitchen staff, hosts, and bussers to ensure smooth operations
- Handle guest concerns professionally and resolve issues promptly
Shuttle Driver
Canyons Village at Park City
Park City, UT
12.2024 - 04.2025
- Transported guests and staff safely throughout resort property and surrounding areas
- Assisted guests with luggage, equipment, and transportation needs
- Maintained cleanliness and readiness of shuttle vehicles
Cashier
Rocky Mountain Chocolate Factory
Park City, UT
07.2020 - 10.2024
- Brewed fresh coffee prior to store opening
- Processed cash and credit card transactions accurately and efficiently
- Assisted customers with product selection and recommendations
- Maintained merchandising displays and store presentation
- Provided friendly and professional customer service in a fast-paced environment
- Supported daily opening and closing procedures
Banquet Server Intern
JW Marriott Miami Turnberry Resort & Spa
Miami, FL
10.2019 - 03.2020
- Assisted with banquet setup, service, and breakdown for private events and large functions
- Served food and beverages according to banquet service standards
- Supported event operations while ensuring guest satisfaction
- Worked closely with banquet captains and service staff during events
Front Office Intern
JW Marriott Miami Turnberry Resort & Spa
Miami, FL
04.2019 - 09.2019
- Assisted guests with check-in, check-out, reservations, and inquiries
- Coordinated with multiple departments to support guest needs
- Supported front desk operations and VIP guest services
Education
Bachelor of Science - Hospitality Management
University of San Carlos
Cebu City, Philippines 06.2014 - 01.2018
Skills
- Food & Beverage Service
- Banquet & Event Service
- Event Setup & Breakdown
- Order Accuracy & Timing
- Cash Handling & POS Systems
- Front Desk & Guest Assistance
- Food Safety & Sanitation
- Fast-Paced Multitasking
- Basic Coffee Preparation
- Basic Barista Knowledge
- Guest Relations & Customer Service
- Team Collaboration & Communication
Timeline
Shuttle Driver
Canyons Village at Park City
12.2024 - 04.2025
Cashier
Rocky Mountain Chocolate Factory
07.2020 - 10.2024
Server
Oishi Sushi Bar & Grill
06.2020 - Current
Banquet Server Intern
JW Marriott Miami Turnberry Resort & Spa
10.2019 - 03.2020
Front Office Intern
JW Marriott Miami Turnberry Resort & Spa
04.2019 - 09.2019
Bachelor of Science - Hospitality Management
University of San Carlos
06.2014 - 01.2018