Hubert Ramsey Graham
Fort Worth,TX
Summary
Dynamic professional with a proven track record in insurance policy sales and exceptional client service, honed at Symmetry Financial Group. Skilled in building relationships and adept in fast-paced environments, I've significantly enhanced client satisfaction and financial security. My strong communication skills and strategic approach to client relationship management set me apart. I've also had a fair share of time in the restaurant industry which has equipped me with great food handling and cleaning/sanitization skills.
Overview
2025
2025
years of professional experience
Work History
Construction Worker
Construction Innovations
Fort Worth, Texas
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Life Insurance Agent
Symmetry Financial Group
01.2023 - Current
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Assistant Parts Manager
Martinaire
02.2021 - 11.2022
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Maintained an organized workspace, optimizing workflow for increased efficiency in handling part orders and inquiries.
- Improved overall department efficiency, implementing better communication channels between team members.
- Developed strategies to optimize parts storage and organization, reducing time spent searching for specific items.
Customer Service Representative
RaceTrac
03.2019 - 01.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Haltom Highschool
Haltom City, TX06-2018
Skills
- construction work
- sales
- work site safety
- Client service
- equipment operation
- Client relationship management
- Strong communication skills
- Fast-paced environment
- Safe food handling
Languages
English
Full Professional
Interests
- Team Sports
- Gym Workouts
- Cooking
Timeline
Life Insurance Agent
Symmetry Financial Group
01.2023 - Current
Assistant Parts Manager
Martinaire
02.2021 - 11.2022
Customer Service Representative
RaceTrac
03.2019 - 01.2021
High School Diploma -
Haltom Highschool
Construction Worker
Construction Innovations
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