Hudson Edwards
Mansfield ,TX
Summary
Dynamic professional with a proven track record at Urban Air Adventure Park, excelling in team leadership and customer service. Skilled in optimizing operations and enhancing team collaboration, I effectively mentored staff, improved safety protocols, and boosted productivity. Known for dependability and clear communication, I thrive in fast-paced environments while ensuring high-quality service.
Overview
3
3
years of professional experience
Work History
Team Member
Coldstone Creamy
Mansfield, TX
10.2024 - 01.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Monitored and verified merchandise for proper prices and labels.
- Increased sales through effective product placements and persuasive communication skills.
- Improved customer satisfaction by quickly helping each person find desired items.
- Assisted in inventory management to prevent stock shortages and overages.
- Conducted regular reviews of operations and identified areas for improvement.
Assistant Manager of Operations
Urban Air Adventure Park
Mansfield, TX
03.2022 - 07.2024
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Implemented safety protocols to maintain a secure work environment for employees.
- Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
- Optimized inventory management by closely monitoring stock levels and placing timely orders.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Texas Tech Home School
Mansfield, TX03.2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Money handling
- Organizing work stations
- Facility cleaning
- Equipment operation
- Staff education and training
- Quality inspections
- Conflict resolution
- Safety
- Multitasking
- Active listening
- Dependability and reliability
- Time management
- Project planning
- Teamwork
- Team collaboration
- Team leadership
- Reliability
Timeline
Team Member
Coldstone Creamy
10.2024 - 01.2025
Assistant Manager of Operations
Urban Air Adventure Park
03.2022 - 07.2024
Texas Tech Home School