Hugh Charles

• Assisted clients with activities of daily living (ADLs), including bathing, dressing, toileting, and grooming.
• Supported meal planning, preparation, and feeding according to dietary restrictions and preferences.
• Monitored client health, behavior, and well-being; reported changes or concerns to family members or case workers.
• Provided medication reminders and assisted with scheduling medical appointments or transportation.
• Helped clients with mobility, including safe transfers, walking assistance, and use of mobility aids.
• Maintained a clean and organized living environment by performing housekeeping tasks such as laundry, sweeping, and dishwashing.
• Supported personal independence while ensuring client comfort, dignity, and safety at all times.
• Assisted with grocery shopping, errands, and other community-based tasks per the client’s care plan.
• Documented daily care activities, time records, and incident reports according to IHSS requirements.
• Fostered positive companionship through conversation, recreational activities, and emotional support.
• Followed IHSS policies, client care plans, and confidentiality standards in compliance with California regulations.

• Assisted supervising daily operations, ensuring compliance with state regulations and company policies.
• Trained and mentored new budtenders on product knowledge and customer service techniques.
• Enhanced customer experience by providing personalized recommendations based on individual needs.
• Managed inventory levels, ensuring timely restocking of products to meet customer demand.
• Received, inspected, and recorded incoming shipments to ensure product accuracy and quality.
• Picked, packed, and prepared customer orders for delivery according to company and client specifications.
• Operated forklifts, pallet jacks, and other warehouse equipment to move and organize products safely.
• Verified inventory levels and updated tracking systems to maintain accurate stock records.
• Labeled and organized products in designated storage areas for efficient retrieval and shipping.
• Loaded and unloaded trucks, ensuring proper handling and secure placement of goods.
• Coordinated with shipping and logistics teams to meet daily fulfillment and delivery deadlines.
• Conducted routine cycle counts and assisted with periodic inventory audits.
• Maintained a clean, organized, and hazard-free work environment in compliance with safety regulations.
• Reported damaged or missing inventory and participated in troubleshooting shipment discrepancies.
• Supported workflow efficiency by assisting team members and supervisors with special projects or high-volume periods.
• Followed company policies, quality control procedures, and workplace safety standards at all times.

Monitored facility premises during overnight hours to ensure safety, security, and compliance with site policies.

Conducted regular building patrols, checking doors, windows, and common areas to prevent unauthorized access or safety hazards.

Responded promptly to emergencies, incidents, and disturbances according to organizational procedures.

Maintained detailed shift logs and incident reports for management review.

Assisted residents or guests with inquiries, concerns, and after-hours needs in a professional and supportive manner.

Monitored video surveillance systems and alarm panels, reporting unusual activity immediately.

Ensured common areas, entryways, and exits remained clean, organized, and accessible throughout the shift.

Conducted nightly safety checks, including monitoring heating, lighting, and equipment to ensure proper operation.

Collaborated with supervisors and security staff to maintain a calm and secure environment.

Received, unloaded, and organized incoming shipments to designated storage areas.

Pulled, packed, and prepared customer orders accurately to meet daily shipping deadlines.

Operated pallet jacks, forklifts, or hand trucks to move materials safely and efficiently.

Verified inventory counts and maintained accurate stock records through warehouse management systems.

Labeled products, assembled pallets, and prepared items for dispatch or delivery.

Followed company safety procedures and maintained a clean, organized, and hazard‑free work environment.

Assisted with routine inventory checks and helped identify damaged or missing products.

Collaborated with team members and supervisors to ensure smooth warehouse operations and on‑time order fulfillment.

Supported multiple departments by performing general labor, restocking, and material handling tasks as needed.

Provided frontline assistance to residents by greeting clients, completing intake procedures, and ensuring a safe and welcoming environment.

Monitored common areas and enforced shelter policies to maintain safety and order.

Assisted clients in accessing essential needs such as meals, hygiene supplies, and bedding while offering respectful and empathetic support.

Maintained accurate logs, reports, and incident documentation for staff communication and record keeping.

Supported administrative operations by answering phone calls, responding to inquiries, and updating client information systems.

Conducted regular facility checks, ensured cleanliness, and restocked essential items.

Collaborated with case managers and program staff to coordinate client services, referrals, and appointments.

Reported safety concerns and emergencies promptly, following shelter protocols.

Encouraged client participation in support programs and provided information on community resources.