DAWN WEAR
Fort Worth,TX
Overview
25
25
years of professional experience
Work History
Caregiver
Civitas Senior Living/ Elk Creek
07.2026 - Current
- I currently am working as a Caregiver at Elk Creek Senior Living. I mainly working in Memory Care building connections and taking care of the Residents there. I also have cross trained in the Assisted Living Department as well. I have a positive patient centered focused mindset with whatever department I am working in. I uplift anyone I come in contact with. My 24 years of experience in the medical is put to use and gives me fulfillment. I am hoping to promote and advance to Management within this Company.
Caregiver
Home Instead
05.2025 - 01.2026
- Provided compassionate daily living assistance to elderly and disabled clients, including bathing, dressing, and meal preparation.
- Created a supportive and empathetic environment to address emotional and social needs of clients.
- Assisted clients with mobility and physical therapy exercises to promote independence and improve quality of life.
Patient Access Representative
SSM St Joseph Hospital
05.2022 - 05.2023
- Registered patients efficiently in a high-volume 23-bed Emergency Department, ensuring accurate and timely data entry
- Led training sessions for new patient access hires to ensure compliance and process understanding.
- Managed fast track ER processes, prioritizing patient care for less severe cases in a fast-paced environment.
Patient Access Representative
Texas Health Azle Hospital
04.2010 - 11.2021
- Cross-trained in multiple roles including Outpatient Registration, ER registration, ER Covid screening, and Patient Sitter to provide versatile support in a healthcare setting
- Contributed to the Patient Experience Team by delivering exceptional customer service, resulting in high patient satisfaction scores.
- Collected and processed large patient deductibles, working closely with the billing department to ensure timely payment and financial
Medical Receptionist
Springtown Family Health Center
05.2008 - 12.2009
- Coordinated communication between patients, medical staff, and external agencies to support effective patient care and administrative flow
- Processed insurance verifications promptly to facilitate smooth billing and reduce patient wait times.
- I worked Check Out where I collected payments and Deductibles. I was also responsible for closing.
PRN Medical Locum Receptionist
Cooks Children Medical Center
10.2007 - 06.2008
- I worked at this position as PRN Patient Access.
- Provided temporary reception coverage for multiple physician offices, ensuring seamless patient check-in and check-out processes.
- Traveled to various healthcare facilities to support administrative staff during high-demand periods or staff shortages
Patient Access Representative
Cook Children Physician Network
08.2001 - 11.2005
- Coordinated patient registration and insurance verification processes to enhance accuracy and reduce wait times in a multi-physician pediatric office
- Collaborated with clinical staff to identify and resolve patient registration issues, facilitating smooth and efficient patient flow.
- Provided exceptional customer service by assisting patients with check-in and check-out procedures, ensuring a positive experience.
Education
HIGH SCHOOL DIPLOMA - undefined
Troy Buchanan High School
Troy, MO05-1999
Skills
Record keeping
Attention to detail
Healthcare Compliance
Customer service
HIPAA
Customer Support
Process Improvement
Clean workspace maintenance
Community engagement
Teamwork
Epic
Patient interaction
Microsoft Word
Detail Oriented
Problem solving
Organizational skills
Customer communication
English
Adaptability
Time Management
Computer operation
Outpatient services management
Written communication
Great Customer Service
Flexibility
Languages
Clear language communication
Of experience working in the medical field all together
Communication
Client interaction via phone calls
Microsoft Excel
Phone etiquette
Medical records
Data Entry
Decision Making
Dedicated healthcare professional with extensive experience in
Team Collaboration
Training & Development
Reliability
EMR Systems
Greeting customers
Interpersonal communication
Interpersonal skills
Emergency Department Support
Multitasking
Managing patient records
Administrative experience
Patient Registration
Exceptional leadership skills and the ability to train and mentor new staff
Fast-paced Environment
Effectively Proven adaptability in fast-paced environments and a strong
Front desk
Commitment to providing excellent patient service I have about 24 years
Conflict Resolution
Clerical experience
Medical scheduling
Medical terminology
Emergency department registration and outpatient services, known for
Personal Information
Work Permit: Authorized to work in the US for any employer
Work authorization
Authorized to work in the US for any employer
Timeline
Caregiver
Civitas Senior Living/ Elk Creek
07.2026 - Current
Caregiver
Home Instead
05.2025 - 01.2026
Patient Access Representative
SSM St Joseph Hospital
05.2022 - 05.2023
Patient Access Representative
Texas Health Azle Hospital
04.2010 - 11.2021
Medical Receptionist
Springtown Family Health Center
05.2008 - 12.2009
PRN Medical Locum Receptionist
Cooks Children Medical Center
10.2007 - 06.2008
Patient Access Representative
Cook Children Physician Network
08.2001 - 11.2005
HIGH SCHOOL DIPLOMA - undefined
Troy Buchanan High School