Hugh McVeagh
Tuscaloosa,AL
Summary
I started at Hokkaido my summer going into my senior year of high school, where I received a promotion in pay and position after 6 months. I quit due to my schedule not being adaptable around my varsity soccer season in February 2025. I started working at Newks at the beginning of the summer as an easy job with my friends. I am looking for something more challenging along with a sustainable income as I save for housing. Thank you for reading.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Newks Eatery Cafe
05.2025 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Host
Hokkaido
05.2024 - 02.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Education
High School Diploma -
Northridge High School
Tuscaloosa, AL05-2029
Skills
- Strong work ethic
- Customer service
- Problem-solving
- Positive demeanor
- Team collaboration
- Up-selling strategies
Timeline
Front of House Employee
Newks Eatery Cafe
05.2025 - Current
Host
Hokkaido
05.2024 - 02.2025
High School Diploma -
Northridge High School
Similar Profiles
Anthony HarrisAnthony Harris
Newks Eatery - Sandwhich Cook at Newks Eatery CafeNewks Eatery - Sandwhich Cook at Newks Eatery Cafe
Jazmine LewisJazmine Lewis
Employee Trainer at Newks Eatery CafeEmployee Trainer at Newks Eatery Cafe
Makayla SnowdenMakayla Snowden
FOH Team Member at Newks Eatery CafeFOH Team Member at Newks Eatery Cafe
Samantha RothenbergerSamantha Rothenberger
Social Media Coordinator at Peregrine TeamSocial Media Coordinator at Peregrine Team
Benjamin HouseBenjamin House
Owner/Operator at Matco ToolsOwner/Operator at Matco Tools