Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hugh Smith

West Palm Beach

Summary

Skilled Auto Mechanic/Shop Manager with a proven track record at Imperium Auto, adept in maintenance optimization and dynamic interaction skills. Elevated vehicle performance and customer satisfaction through expert component replacement and effective communication. Achieved significant improvements in repair efficiency and safety compliance, demonstrating technical proficiency and attention to detail.

Overview

11
11
years of professional experience

Work History

Auto Mechanic/Shop Manager

Imperium Auto
06.2020 - 02.2025

Diagnose, troubleshoot, and repair a wide range of makes and models for automotive issues. Replace parts and components to improve vehicle performance and maintain functional condition.

Utilize diagnostic tools to analyze problems with cars and utility vehicles and repair engines, starters, a/c compressors, transmissions front and rear suspensions, alternators, air condition systems,

Billing invoices, estimates for repairs, make reports and maintain records

Substantial knowledge of principles of gasoline and mechanical repairs on auto mobiles and occupational hazards.

  • Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.

Build and maintain strong cutomer relationships Succinctly communicate with internal and external customers and supervisors.

  • Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.

Auto Mechanic/Shop Manager

Express Auto Works
02.2014 - 04.2020
  • Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
  • Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
  • Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
  • Maintained vehicle records by recording service and repairs.
  • Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
  • Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
  • Built strong relationships with customers through clear communication of repair needs and expected completion times.
  • Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
  • Protected company reputation by consistently following ethical practices when performing all job duties.
  • Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
  • Ensured customer trust by transparently discussing potential complications that may arise during the course of repairs.

Education

Associate of Arts - Business Management

West Indies College
Mandeville, Jamaica
06-1986

High School Diploma -

Cayman Island High School
Cayman Islands
06-1984

Skills

  • Dynamic Interaction Skills
  • Maintenance Optimization
  • Brake System Analysis
  • Component Replacement
  • Attention to detail
  • technical proficiency
  • problem-solving

Timeline

Auto Mechanic/Shop Manager

Imperium Auto
06.2020 - 02.2025

Auto Mechanic/Shop Manager

Express Auto Works
02.2014 - 04.2020

Associate of Arts - Business Management

West Indies College

High School Diploma -

Cayman Island High School
Hugh Smith