Randy Rodriguez
Corpus Christi,TX
Summary
Service-driven Body Shop Manager bringing 35 years of mechanical, body work/painter experience. Leading to fostering team productivity, organizational profitability and operational efficiency. Works productively with vendors and insurance agencies to drive cost-saving initiatives. Effective at engaging and communicating at all levels of clientele and business to support sustainability and long-term customer retention.
Overview
21
21
years of professional experience
Work History
Body Shop Manager/Painter/Auto Body Mechanic
Cc Transformation
08.2022 - 01.2024
- Enhanced customer satisfaction by implementing efficient workflow processes and streamlining repair procedures.
- Boosted revenue by developing strategic marketing initiatives and promotional campaigns for the body shop.
- Reduced turnaround time for vehicle repairs by consistently monitoring progress and addressing bottlenecks promptly.
- Established strong relationships with insurance providers, resulting in increased referrals and repeat business.
- Evaluated repair estimates accurately, ensuring competitive pricing while maintaining profitability targets for the body shop.
- Examined damaged vehicles to determine degree of structural and mechanical damage.
- Removed dents, filled in cracks and painted car exteriors to restore appearance and condition.
- Trained new employees on proper protocols and customer service standards.
- Monitored maintenance of paint booths, frame-straightening materials and fixed assets to enhance longevity and long-term value.
Body Shop Manager
Dealermart
07.2021 - 08.2022
- Reduced turnaround time for vehicle repairs by consistently monitoring progress and addressing bottlenecks promptly.
- Established strong relationships with insurance providers, resulting in increased referrals and repeat business.
- Maintained a safe work environment by enforcing safety policies, conducting regular inspections, and addressing potential hazards immediately.
- Optimized inventory management, reducing waste and ensuring availability of necessary parts for timely repairs.
- Evaluated repair estimates accurately, ensuring competitive pricing while maintaining profitability targets for the body shop.
- Developed estimates by costing parts, supplies and labor and calculating customers' payments.
- Removed dents, filled in cracks and painted car exteriors to restore appearance and condition.
- Established relationships with automotive industry vendors for subcontracting glass repair, upholstery repair and vinyl decal installation.
- Monitored maintenance of paint booths, frame-straightening materials and fixed assets to enhance longevity and long-term value.
Body Man Painter
CC Transformation
07.2018 - 07.2021
- Mixed, matched and blended colors to produce desired effects.
- Selected appropriate type of paint and other materials for specific surfaces.
- Interacted with clients to report progress and verify timetable for completed work.
- Worked holidays and weekends depending on shifting needs of project.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Examined vehicles to determine extent of damage and repairs required.
- Prepared surfaces for priming, painting and refinishing.
- Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
- Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.
Body Man/Painter/Mechanic
Kandy Kustomz
06.2008 - 06.2018
- Increased customer satisfaction by delivering high-quality finishes and paint jobs on repaired vehicles.
- Restored damaged vehicles to pre-accident condition by performing precise frame alignments and panel replacements.
- Collaborated with insurance companies to expedite claims processes for clients in need of auto body repairs.
- Contributed to the growth of the business through referrals generated by consistent provision of exceptional service to customers.
- Meticulously inspected completed work for defects or imperfections, ensuring client satisfaction prior to delivery of the vehicle.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Replaced and repaired vehicle parts according to work order instructions.
- Reassembled and replaced parts to complete body repairs.
- Inspected vehicles to identify and document repair needs.
- Inspected new parts and areas of repair to verify correctness and quality.
Painter
Bay Ltd.
03.2003 - 06.2008
- Collaborated with interior designers to achieve desired aesthetics in various settings.
- Managed inventory of supplies and ensured proper maintenance of painting equipment for optimal performance on each job site.
- Provided exceptional customer service in addressing concerns or changes during the course of projects.
- Achieved consistent quality control standards throughout entire workspaces by conducting regular inspections during ongoing projects.
- Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
- Delivered high-quality painting services on time and within budget for a variety of clients.
Education
High School Diploma -
Mary Carroll
Corpus Christi, TXSkills
- Insurance claim handling
- Collision repair proficiency
- Automotive repair knowledge
- Attention to detail
- Quality Control
- Business Relationships
Timeline
Body Shop Manager/Painter/Auto Body Mechanic
Cc Transformation
08.2022 - 01.2024
Body Shop Manager
Dealermart
07.2021 - 08.2022
Body Man Painter
CC Transformation
07.2018 - 07.2021
Body Man/Painter/Mechanic
Kandy Kustomz
06.2008 - 06.2018
Painter
Bay Ltd.
03.2003 - 06.2008
High School Diploma -
Mary Carroll
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