Hugo Bejarano
Director Of Operations
Plano,TX
Summary
Highly experienced and results-oriented Director of Laboratory Operations with a strong background in clinical laboratory management and a track record of optimizing operational efficiency, compliance, and patient outcomes. Adept at implementing laboratory automation, streamlining workflows, and establishing robust quality assurance programs aligned with CLIA and CAP standards. Demonstrated success in leading cross-functional teams, fostering collaboration between research and clinical departments, and driving continuous improvement initiatives. Excellent analytical, problem-solving, and communication skills with a focus on delivering outstanding service in clinical laboratory settings. Committed to excellence and innovation in laboratory operations, poised to contribute expertise and leadership to enhance organizational performance.
Overview
9
9
years of professional experience
Work History
Director of Laboratory Operations
Convergent Diagnostics
Allen, TX
06.2021 - Current
- Led a team of 30 clinical laboratory and support staff, fostering a collaborative environment that resulted in a 20% increase in overall productivity.
- Streamlined clinical laboratory workflows by implementing automation, reducing manual processes by 50% and increasing throughput by 75%.
- Developed a comprehensive quality assurance program, achieving a 98% compliance rate during CLIA and CAP audits and reducing rework by 30%.
- Collaborated with cross-functional teams to optimize patient care, enhancing communication between clinical and laboratory departments by 35%.
- Managed a $2M clinical laboratory budget, implementing cost controls and resource optimization strategies that led to a 10% reduction in operating expenses.
- Successfully oversaw the integration of a business acquisition, collaborating with cross-functional teams to ensure a smooth transition of operations, systems, and personnel. Streamlined processes, implemented best practices, and leveraged synergies to achieve a 30% increase in company revenue and expanded service offerings to new markets.
Laboratory Operations Manager
Convergent Diagnostics
Allen, Texas
04.2021 - 06.2021
- Managed team of 15 Clinical and Support staff resulting in a 20% increase in overall team efficiency.
- Devised LEAN processes that reduced waste by 15%.
- Directed Continuous Improvement initiatives to achieve regulatory compliance and foster good laboratory practices.
- Developed front line staff and leaders through constant coaching and mentoring reducing employee turnover by 50%.
Molecular Lab Supervisor
Inform Diagnostics
Irving, Texas
01.2021 - 04.2021
- Designed, planned, and established new Molecular Diagnostics lab within 8 week deadline.
- Validated multiple instruments and assays in order to initiate SARS-COV2 qPCR testing.
- Hired, trained, and signed-off team of Molecular Technologists within 3 weeks of hire date.
- Maintained department's Quality Control and Regulatory Compliance standards by creating and implementing training plans, competency documents, and SOP's.
Histology Supervisor
Inform Diagnostics
Irving, TX
09.2019 - 04.2021
- Oversaw selection, scheduling, annual goal setting, performance evaluation, and coaching 30 technical & support employees.
- Enhanced workflow to meet TAT standards for daily average of 2000 cases.
- Maintained department's Quality Control and Regulatory Compliance standards by: developing/implementing SOP, conducting Occurrence Management (CAPA), assisting with CAP inspection preparedness, and reviewing Quality Control/Preventative Maintenance records.
- Administered Digital Pathology process development, integration, and implementation within laboratory.
- Mobilized cross-departmental team in delivery of UAT project, resulting in implementation of new LIS and its respective workflow.
- Directed full scale training initiative for 70 employees in preparation for new LIS migration.
Lead Histology Technician
Inform Diagnostics
Irving, TX
03.2019 - 09.2019
- Responsible for managing workflow, scheduling, and training of first shift histology teammates (lab aides, technicians, & support staff).
- Directed and adjusted to daily workflow challenges to ensure turnaround time standards were met for 2000 cases daily.
- Provided guidance and constant feedback to teammates in efforts to improve overall product quality.
- Coordinated weekly lectures and slide reviews between lab staff and Pathologists to discuss quality.
IHC Histology Technician
Inform Diagnostics
Irving, TX
11.2017 - 03.2019
- Performed IHC stains, special stains, and deeper levels as requested by pathologists (120 per day).
- Responsible for operating automated staining instruments (Dako Omnis, Ventana Benchmark Ultra, Ventana special stains, and Dako artisan link pro.)
- Maintained communication with pathologists to resolve inquiries regarding technical issues with specimens/slides.
IHC Laboratory Aide
Miraca Life Sciences Inc.
Irving, TX
04.2017 - 11.2017
- Maintained equipment by completing decontamination protocols, troubleshooting, as well as loading and unloading various staining instruments.
- Resolved staining problems, improved operations and provided exceptional lab support to pathologists.
- Handled 5-10 calls/emails per hour to address pathologist/client inquiries and concerns.
Undergraduate Research Assistant
Texas Tech University Biological Sciences
Lubbock, TX
03.2014 - 08.2015
- Performed protein expression in bacterial and mammalian systems.
- Conducted sterile tissue culture techniques (Maintenance, propagation, and cell banking) and cell line generation (transfection/transduction)
Education
Bachelor of Science - Cellular And Molecular Biology
Texas Tech University
Lubbock, TXSkills
Leadership Development
undefinedTimeline
Director of Laboratory Operations
Convergent Diagnostics
06.2021 - Current
Laboratory Operations Manager
Convergent Diagnostics
04.2021 - 06.2021
Molecular Lab Supervisor
Inform Diagnostics
01.2021 - 04.2021
Histology Supervisor
Inform Diagnostics
09.2019 - 04.2021
Lead Histology Technician
Inform Diagnostics
03.2019 - 09.2019
IHC Histology Technician
Inform Diagnostics
11.2017 - 03.2019
IHC Laboratory Aide
Miraca Life Sciences Inc.
04.2017 - 11.2017
Undergraduate Research Assistant
Texas Tech University Biological Sciences
03.2014 - 08.2015
Bachelor of Science - Cellular And Molecular Biology
Texas Tech University