Hugo Garcia
Buckeye,AZ
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
10
10
years of professional experience
Work History
Associate Supervisor
Subzero & wolf
Goodyear , AZ
08.2022 - Current
- Provided guidance and direction to team members on daily tasks.
- Maintained consistent communication with all levels of staff, ensuring that expectations were met.
- Monitored productivity, quality control, and safety regulations in the workplace.
- Provided technical support when needed to assist team members with their job duties.
- Ensured compliance with company standards for safety and security protocols.
- Held weekly meetings with team members to discuss progress on projects or initiatives.
- Tracked employee attendance records, vacation requests, overtime hours worked .
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Quality Assurance Technician
Subzero & Wolf
Goodyear , AZ
08.2020 - 08.2022
- Supported internal audits by verifying accuracy of documents against actual conditions.
- Analyzed data from test results and identified areas needing improvement.
- Collaborated with cross-functional teams to develop strategies for improving product reliability.
- Provided training on proper inspection techniques to other members of the team.
- Monitored production processes to identify any potential quality issues.
- Ensured that all products meet customer requirements prior to shipping.
- Maintained records of all quality control activities, such as tests and inspections performed.
- Performed detailed inspections of products to ensure compliance with quality standards.
- Conducted regular internal audits to identify non-conforming issues.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
Appliance Sales Specialist
Lowe's Home Improvement
Buckeye , AZ
08.2019 - 08.2021
- Consult with customers to understand their desires and suggest the best products to meet their needs
- Explain to customers the benefits of extended warranties and help find the best suited for their needs
- Assist customers with financing needs as well as certified to complete sales via cash, credit card, debit, checks
- Assist customers in locating appliances throughout the valley when not available in store and coordinate the pickup or delivery
- Take phone calls and assist customers with needs ranging from sales questions to appliance troubleshooting
- Process online orders
- Assist other departments when needed.
Lead Fabrication Operator / Utility Worker
Sub-Zero Freezer Co Inc
Goodyear , AZ
07.2014 - 08.2020
- Fabricator - Quality Management (efficiency management)
- Machine Programmer (CNC Plasma Cutter, 90 ton Cincinnati Brake Press)
- Proficient in state of the art equipment
- Reviewed blueprints and specifications to understand each job and plan the correct sequence, minimizing errors and avoiding wasted materials
- Certified in all department stations (capable of proficiently operating all stations within all departments).
Lead Crane Operator
Solana Generating Station
- Managing crew of up to 15 or more on construction site
- Crane operation
- Inspection of panels
- Insuring proper assembly has been accomplished
- Supervision to insure proper safety of equipment for safe work environment.
Funeral Sales Representative
Desert Valley Mortuary
- Met with families and explained products and service options
- Funeral pre-planning arrangement services
- Supervise funeral services
- Assist families with financing options
- Follow up on past due and/or collection accounts.
Education
High School Diploma - General Studies
Buckeye Union High School
Criminal Justice - Two years of general and criminal law studies
Estrella Mountain Community College
Skills
- Sales Support
- Staff Management
- Operations Management
- Inventory Control
- Employee Motivation
- Policy Enforcement
Timeline
Associate Supervisor
Subzero & wolf
08.2022 - Current
Quality Assurance Technician
Subzero & Wolf
08.2020 - 08.2022
Appliance Sales Specialist
Lowe's Home Improvement
08.2019 - 08.2021
Lead Fabrication Operator / Utility Worker
Sub-Zero Freezer Co Inc
07.2014 - 08.2020
Lead Crane Operator
Solana Generating Station
Funeral Sales Representative
Desert Valley Mortuary
High School Diploma - General Studies
Buckeye Union High School
Criminal Justice - Two years of general and criminal law studies
Estrella Mountain Community College
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