Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hugo Garcia

Naples,FL

Summary

Enthusiastic person with 8 years of cashier/customer service experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Also an experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dominos Cashier/Food Delivery Driver

Domino's Pizza
01.2019 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Customer Service Cashier

711 Gas Station
03.2017 - 11.2018
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Cashier

Pollo Tropical
01.2016 - 12.2016
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Participated in ongoing professional development opportunities focused on improving cashier skills and staying current with industry trends.
  • Ensured compliance with financial and security policies, safeguarding store assets.
  • Collaborated with team members to maintain clean and organized checkout area, promoting positive shopping environment.

Education

Currently enrolled -

PennFoster Online High School/ College Program

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and Courtesy
  • Conflict Resolution
  • Product Knowledge
  • Fluent Bilingualism

Certification

Driver's License

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dominos Cashier/Food Delivery Driver

Domino's Pizza
01.2019 - Current

Customer Service Cashier

711 Gas Station
03.2017 - 11.2018

Cashier

Pollo Tropical
01.2016 - 12.2016

Currently enrolled -

PennFoster Online High School/ College Program

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Hugo Garcia