Hugo Olivares
Killeen,TX
Summary
Bilingual Military Veteran with an active Secret Security Clearance leveraging 8 years’ experience conducting maintenance and repairs on the Patriot missile systems. Accomplished measurable results in a dynamic, fast - paced environment. Managed risk upon multiple lines to protect assets, property, and equipment valued over $10M while meeting and exceeding job performance expectations of senior leadership. Demonstrated ability to assimilate to new ideas, concepts, methods, and technologies. Proficient in English and Spanish (Speak, Read, & Write).
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Maintenance Chief
Air Defense Artillery Maintainer
Fort Hood, TX
12.2018 - Current
- Operated data systems containing both encrypted and non-encrypted information to conducted artillery fire operations.
- Conducted maintenance and troubleshooting on heavy complex artillery equipment utilizing hand and power tools. Soldered and repaired hydraulic, pneumatic, and mechanical components.
- Performed troubleshooting of the Advanced Field Artillery Tactical Data System
- Inspected Personal Protective Equipment to ensure compliance with OSHA and EPA guidelines while working on radars for the artillery system
- Demonstrated capabilities of the system and trained new soldiers on operator level tasks and drills.
- Implemented preventive maintenance schedules to enhance equipment reliability and lifespan.
Supply Specialist
United States Army
Killeen, TX
01.2018 - Current
- Oversaw the receiving, inspecting, locating, storing, and distributing of Supply Class (Ammunition) and Class IX (Repair Parts) to maintain the Patriot Artillery System. Prevented loss of material by ensuring security procedures were followed.
- Conducted routine accountability of over $10M worth of equipment
- Monitored on hand inventory level, requisitioning repair parts contributing to reducing equipment downtime
- Audited supply system identifying the lack of proof of receipt on 3 pieces of equipment
- Gathered and summarized incidents of missing or damaged equipment and supplies to initiate Financial Liability Investigation of Property Loss
- Trained junior personnel on inventory management systems and best practices in supply handling.
Product Fulfillment Specialist
Auto Digest Audition
Glendale, CA
2016 - 2018
- Selected audio or medical products based on purchase orders and distributed to appropriate internal staff for processing through USPS, FedEx, or UPS systems. Inspected the physical condition of products prior to distribution
- Maintained a 98% accuracy rating, 12% above company standard
Dealer
Havana Casino
Guadalajara, Jalisco
01.2012 - 01.2014
- Maintained a secure table and accurate payouts across 5 gambling tables. Provided customer services and handled customers’ complaints with limited escalations.
- Collected cash payments of up to $500K
- Verified fills and credits while handling customers transactions
Customer Service Representative and Billing Agent
Tele Performance
Guadalajara, Jalisco
01.2009 - 01.2011
- Attracted potential customers by answering customers’ questions and upselling Comcast telecommunications services. Computed service charged, processed service payments, handling billing complaints and discrepancies.
- Upsold 4 services bundles, lauded by floor supervisor
- Processed orders and communicated order statuses meeting monthly goals
Education
GED -
California Credentialing Service
Los Angeles, CA07-2014
No Degree - Information And Computer Systems
Pasadena City College
Pasadena, CA08-2014
Skills
- Systems: Global Combat Support System (GCSS) – Army
- Software: Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Windows workstation
- Electronics soldering expertise
- Electrical systems
- Mechanical aptitude
- Delivers results under tight deadlines
- Skilled in both collaborative and individual tasks
- Excellent memory retention
- strong attention to detail
Certification
- SAP GUI
Timeline
Maintenance Chief
Air Defense Artillery Maintainer
12.2018 - Current
Supply Specialist
United States Army
01.2018 - Current
Dealer
Havana Casino
01.2012 - 01.2014
Customer Service Representative and Billing Agent
Tele Performance
01.2009 - 01.2011
Product Fulfillment Specialist
Auto Digest Audition
2016 - 2018
GED -
California Credentialing Service
No Degree - Information And Computer Systems
Pasadena City College