Hugo Ozmel Perez Loa
Storm Lake
Summary
Offering strong interpersonal and communication skills, coupled with friendly and approachable demeanor. Brings ability to quickly grasp and apply new concepts and procedures, ensuring efficient and accurate transactions. Ready to use and develop cash handling and customer service skills in entry-level Front End Cashier role.
Overview
2
2
years of professional experience
Work History
Front-End Cashier
Goodwill of The Great Plains
Storm Lake, IA
10.2025 - Current
- Recognizing store policy so that customers and the company are satisfied and protected.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
Pharmacy Cashier
Walgreens
Storm Lake, IA
12.2024 - Current
- Processing and filling prescriptions for patients while assisting the on-duty pharmacist.
- Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
- Translating medical directions and information to patients who understand Español.
Apparel/Online Order Associate
Walmart
Storm Lake, IA
05.2024 - 12.2024
- Organizing and displaying apparel in accordance with the company's requirements.
- Analyzing online orders for accuracy to provide customers with excellent satisfaction.
- Delegating and solving customer concerns if orders do not meet adequate expectations.
Education
Bachelor of Liberal Arts & Sciences -
Iowa State University
Ames, IA11-2020
Associates of Arts - undefined
Iowa Central Community College
Fort Dodge, IA05-2018
Skills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Bilingual
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Front-End Cashier
Goodwill of The Great Plains
10.2025 - Current
Pharmacy Cashier
Walgreens
12.2024 - Current
Apparel/Online Order Associate
Walmart
05.2024 - 12.2024
Associates of Arts - undefined
Iowa Central Community College
Bachelor of Liberal Arts & Sciences -
Iowa State University
Involvement & Leadership
- PFlag of Storm Lake
- Founder and Planning Committee Officer | December 2021- (Current)
- Iowa State University Latinx Student Initiative (LSI)
- Fundraising Chair | December 2019- November 2020
- Students Against Racism
- Officer | October 2019 - August 2020
- DACA Scholarship Committee
- Committee Member/Fundraiser | October 2018- December 2019
- Iowa Central Community College Student Council
- Officer | August 2017- May 2018