Hugo Saragosa

Work History

Harbor Truck Parts

02.2022 - 02.2025

Met or exceeded sales objectives on consistent basis to drive company growth.
Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
Trained, coached, and mentored new sales associates for maximum performance.
Generated sales leads and cold called potential customers.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used POS system to process sales, returns, online orders, and gift card activations.
Maintained current knowledge of evolving changes in marketplace.
Met existing customers to review current services and expand sales opportunities.
Selected correct products based on customer needs, product specifications and applicable regulations.
Trained new employees on customer service, money handling and organizing strategies.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Stayed current on company offerings and industry trends.

JC QUALITY SERVICE

03.2020 - 01.2022

Cut and trimmed flooring to fit around obstacles and within tight spaces.
Operated hand tools and machines to cut material and achieve proper fit around obstructions.
Formed tight and secure joints by removing excess materials and connecting individual pieces.
Operated sit-down forklift to unload and load carpet rolls and flooring skids into work vans.
Installed sheeting on floor surfaces, applying adhesive, and rolling with [Type] tool to form smoothest finish.
Supplied accurate measurements and estimates for projects.

Haliburton International Food

11.2018 - 01.2020

Mixed required chemicals according to procedures to form cleaning solutions, completing chemical concentration monitoring as described in procedural manual.
Replaced trash bags in garbage disposal units and collected recyclable materials from receptacles, removing full bags to designated disposal areas.
Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
Completed in-depth cleaning of machinery to protect consumers from contamination and illness.