Connor Smith
Phoenix,AZ
Summary
Dynamic sales Professional with 8 years of experience in driving revenue growth for both large and small businesses. Expertise in strategic customer engagement and retention, complemented by keen attention to detail in sales and management. Proven ability to effectively articulate product benefits and close deals through strong negotiation and interpersonal skills. Committed to fostering lasting customer relationships by understanding needs and delivering exceptional service.
Overview
10
10
years of professional experience
Work History
Senior Sales Associate
Endurance Warranty Services LLC
09.2021 - Current
- Cultivated relationships with key clients to enhance customer loyalty and drive repeat business.
- Analyzed sales data to identify trends and optimize inventory management strategies.
- Mentored junior sales associates, fostering skills development and teamwork within the department.
- Trained, coached, and mentored new sales associates for maximum performance.
- Led quarterly performance reviews, setting goals, providing feedback, and driving accountability within the team.
- Negotiated contracts with clients that met both parties'' needs while maximizing profitability for the company.
Energy Consultant
Elevation Solar
01.2021 - 07.2023
- Analyzed client's energy usage by collecting electricity information and made recommendations to optimize energy usage.
- Explained marketing and environmental benefits of purchasing renewable energy and differentiated products against traditional energy offerings.
- Traveled in assigned service territory to meet client needs.
- Participated in training and other industry events.
- Developed comprehensive energy assessments to identify cost-saving opportunities for clients.
Head of Detail Department
Corsa Motor Sports
07.2019 - 09.2021
- Trained employees on proper and safe use of equipment and tools.
- Hired, trained, and coached employees to deliver world-class customer service.
- Built and managed relationships with vendors through effective contract management and price negotiations.
- Worked closely with sales associates to complete tasks.
- Developed efficient workflow processes to maximize productivity during detailing tasks.
Service Representative
Port City Yacht Management
01.2018 - 06.2020
- Resolved customer concerns with friendly and knowledgeable service.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Upheld strict standards for quality and performance.
- Delivered accurate service information to meet goal-directed development plan.
Pastoral Intern
Higlands Church
05.2015 - 2018
- Coordinated worship services, ensuring smooth operations and meaningful experiences for attendees.
- Mentored junior interns, providing guidance on pastoral care practices and community support strategies. As well as a Mentee
- Facilitated small group discussions, encouraging open dialogue and spiritual exploration among participants.
- Gave weekly sermons
Education
No Degree - Theology And Psychology
Arizona Christian University
Scottsdale Az 01-2017
High School Diploma -
James Island Charter High School
Charleston, SC06.2015
Skills
- Client acquisition
- Systematic plan development
- Creating effective presentations
- Large home energy auditing
- Professional communication
- Cold calling
- Objection handling
- Strategic selling
- Product knowledge
- Sales presentations
- Public Speaking
- Mentorship
Accomplishments
- Played Baseball and was a part of organized sports for most of my life.
- All American underclassmen.
- Team Captain ¾ years in high school.
- Have been on three 2 weeklong mission trips to Haiti.
Timeline
Senior Sales Associate
Endurance Warranty Services LLC
09.2021 - Current
Energy Consultant
Elevation Solar
01.2021 - 07.2023
Head of Detail Department
Corsa Motor Sports
07.2019 - 09.2021
Service Representative
Port City Yacht Management
01.2018 - 06.2020
Pastoral Intern
Higlands Church
05.2015 - 2018
No Degree - Theology And Psychology
Arizona Christian University
High School Diploma -
James Island Charter High School
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