Hugo Tijerina
Greater Houston Area
Summary
At H-E-B, as a Manager in Charge, I'm responsible for effectively closing the operations across all departments, or as some people say "putting the store to bed". My versatility in skillset has driven me to impact sales growth and operational efficiency in our center store, perishable, and sanitation areas. While leading these areas, I've also developed leaders and partners in our store to prepare them for their career growth and to refine their performance. I continue to challenge myself to learn more about the business and drive results that outperform our competitors.
Overview
7
7
years of professional experience
Work History
Manager in Charge
H-E-B
02.2017 - Current
- Overseeing all store departments and operations, generating $2.5m a week in sales and ranking in the top 10% in sales growth of our Houston division
- Fostering an amiable environment for our customers and partners through maintaining great relationships and championing our company motto, "Because People Matter"
- Pulling various up-to-date financials to guide our decisions involving merchandising, process execution/adjustments, and performance evaluation
- Leading the development of MIC trainees in our store through timely feedback, implementing more areas of learning beyond their curriculum, and role modeling what is expected of their position
- Upholding A+ store conditions with landscaping improvements, verification of pressure-washing and porter service, and managing our in-store sanitation teams
- Leading community involvement through participation in local Tomball parades/events and recreational sports tournaments, ensuring H-E-B's brand is visible and impactful
Education
Bachelor of Science - Economics
Texas A&M University
College Station, TX2027
Skills
- Customer Experience
- Partner/Leader Development
- Operations Management
- Compliance Monitoring
- Problem Resolution
- Data-driven decision-making
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Hobbies
- Staying physically active - gym, soccer, basketball, outdoor walks
- Multi-instrumentalist - guitar, accordion, trumpet, percussion
- Cooking for my family and friends
Timeline
Manager in Charge
H-E-B
02.2017 - Current
Bachelor of Science - Economics
Texas A&M University
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