Hugo Trejo

Currently working as NDE for border network which connects backbone <> DC.

• Designed and implemented scalable network solutions for enterprise and service provider environments.
• Automated network operations to improve efficiency and reduce manual tasks.
• Troubleshot and resolved complex network issues, ensuring high availability.
• Optimized network performance through configuration refinement and automation.
• Collaborated on network management and monitoring tool development.
• Led network infrastructure upgrades with minimal disruption.
• Developed high-availability networks and disaster recovery solutions.
• Documented network architectures and processes for operational use.
• Researched and integrated new technologies to enhance network operations.

Worked as TAC engineer for Cisco on Service Provider Technologies.

• Troubleshooting and Issue Resolution
• Performance Monitoring
• Client Consultation
• Documentation and Reporting
• Training and Support

Worked as NDE for border network in NASA region.

• Designed and implemented scalable network solutions for enterprise and service provider environments.
• Automated network operations to improve efficiency and reduce manual tasks.
• Troubleshot and resolved complex network issues, ensuring high availability.
• Optimized network performance through configuration refinement and automation.
• Collaborated on network management and monitoring tool development.
• Led network infrastructure upgrades with minimal disruption.
• Developed high-availability networks and disaster recovery solutions.
• Documented network architectures and processes for operational use.
• Researched and integrated new technologies to enhance network operations.

Worked as NCE for Service Provider and Enterprise technologies.

• Engage with clients to assess network requirements and deliver tailored solutions.
• Design and implement network architectures based on best practices.
• Diagnose and resolve complex network issues to minimize downtime.
• Monitor network performance metrics and proactively identify issues.
• Maintain documentation of network designs, configurations, and troubleshooting guides.
• Collaborate with cross-functional teams to support project implementation.
• Provide training on network technologies and best practices.
• Stay updated on industry trends to recommend network optimizations.

Worked as a network engineer for AT&T Network lab.

• Set up and configure network devices for testing.
• Analyze network performance and troubleshoot issues.
• Simulate real-world scenarios for validation.
• Document test results and configurations.
• Collaborate with teams on network solutions.

Worked deploying and supporting customer networks.

• Troubleshoot and resolve network issues for clients.
• Monitor network performance and ensure uptime.
• Deploy and configure network equipment and services.
• Provide technical support for network configurations.
• Collaborate with teams to implement and deploy solutions.
• Document issues, deployments, and resolutions for future reference.