Hugo Velasquez

• Developed and implemented long-term strategies for expanding into new markets and increasing market share, resulting in successful entry into three key regional markets (San Antonio, Orlando, and Chicago) by establishing strong partnerships with key distributors and retailers.
• Collaborated closely with overseas manufacturing companies to develop and launch new electronic cigarette products, focusing on aspects like model design, flavor options, and device longevity
• Analyzed trends in the vape industry, such as shifts in consumer preferences, new technologies (e.g., nicotine salts, pod systems), and regulatory changes.
• Implemented a Customer Relationship Management (CRM) system and daily sales reports , resulting in

a measurable increase in team productivity

• Organized and executed over (15) company events across the country, resulting in brand visibility and successful client outreach

• Created and launched Crazy Bites HTX, starting from menu with own recipes
• Worked closely alongside with Baker Ripley to create a Business plan and to obtain a business loan to be able to purchase food trailer
• Obtained food management license
• Maintained a 4.8 star rating on google maps for over 1 ½ years, due to high quality of food and great customer service
• Assisted various events both private and public which led to future contracts.
• Recruited and trained a team to support business operations.

• Coordinated freight to be picked up and delivered for a fleet of 25+ flatbed trucks
• Maintained records of shipments, drivers working hours and schedule details to avoid any DOT violations, keeping the record of the company in good standards.
• Negotiated rates for backhauls from brokers from west to east coast.
• Assisted in establishing a brokerage department, where I was responsible for sourcing companies to sell our freight services, negotiating rates and coordinating the logistics for pick up and delivery
• Supported the drayage department in moving shipping containers and bulk freight between ports, intermodal rail facilities, distribution centers, and other nearby locations.

• Directed freight operations for a fleet of 10 trucks, ensuring customer-first service and timely deliveries
• Coordinated Pickup and Delivery, dock operations, and claims prevention, aligning operations with company goals
• Acted as the primary point of contact for the operational issues, addressing and resolving concerns by holding weekly meeting with drivers
• Collaborated with the Safety Department to ensure regulatory compliance and safety standards to maintain a clean driving record.
• Managed driver recruitment and onboarding, monitoring compliance with DOT regulations and company policies.

• Responsible for developing and implementing all outreach and marketing activities, campaigns and strategies to promote alternative transportation programs. This was done through a combination of personal contacts, brochures, mass mailings, public presentations, special events, Internet
• Served as spokesperson for the organization at meetings, special and media events
• Organized, attend, and/or participate in special monthly events with the Houston food bank in community with low income
• Arranged and conducted meetings with community Outreach Partners; submits monthly reports to the Chief Operating Officer
• Conducted thorough needs assessments for accurate benefits recommendations, resulting in optimal plan selections.
• Assisted in maintaining compliance with HIPAA regulations to ensure patient confidentiality and data protection.