Ricky Nguyen

• Answered and managed phone calls while relaying concerns about student academic/financial issues to aid office staff and counselors.
• Welcomed students and parents while alerting academic and financial counselors for scheduled appointments.
• Performed administrative tasks, such as emailing students with responses to questions and logging check-ins.
• Supported full-time staff with proactive correspondence to questions and inquiries from students.

Managed and facilitated open Zoom hours from 10:00 am to 12:00 pm weekly to assist with the academic counselors' and students' meetings.

• Collaborated with the directions of the art director and 3d artist to paint textures for in-game building assets in Substance Painter.
• Managed, produced, and delivered seven assets in a timely manner to be used in the game engine.
• Followed feedback and correspondence from the art director to improve upon assets.