Summary
Overview
Work History
Education
Skills
Timeline
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Hugo Jr Flores

Tulsa,OK

Summary

Dynamic and detail-oriented professional with a proven track record at Menard's, excelling in quality assurance and safety protocols. Adept at multitasking and fostering teamwork, I enhance productivity while ensuring exceptional customer service. My strong communication skills and initiative drive successful project outcomes in fast-paced environments.


Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Overview

3
3
years of professional experience

Work History

Treatment Crew Member

Menard's/Midwest Mfg. Distribuation
01.2024 - 03.2025
  • Made sure that products were produced on time and are of good quality.
  • Maintained a safe working environment by enforcing safety protocols and addressing potential hazards proactively.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Handled multiple tasks simultaneously, prioritizing effectively to ensure optimal productivity and meet deadlines.

Clean-up and Restoration Crew

Service Master Restore & Cleanup
09.2022 - 12.2023
  • Restored damaged properties by efficiently removing debris and cleaning surfaces.
  • Collaborated with team members to effectively manage multiple restoration tasks simultaneously.
  • Completed restoration projects within deadlines, ensuring minimal disruption to clients'' lives.
  • Increased company reputation by consistently providing high-quality workmanship on all completed projects.
  • Developed strong relationships with clients through clear communication and attention to detail in restoring their properties.

Service Technician Trainee

Keystone Chevrolet
04.2022 - 09.2022
  • Participated in ongoing training sessions to stay current with industry advancements and best practices for repairs.
  • Collaborated with team members to resolve complex repair issues, enhancing overall service quality.
  • Ensured proper documentation of services rendered, maintaining accurate records for billing purposes.
  • Contributed to team success by sharing knowledge gained during training sessions with fellow technicians.
  • Adhered to all company policies regarding quality assurance measures during repair procedures, guaranteeing exceptional results for clients.

Sales Associate

BootBarn
11.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

East Central High School
Tulsa, OK
05-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Heavy lifting
  • Valid Driver's license
  • Attention to detail
  • Flexible schedule
  • Integrity and honesty
  • Initiative and Self-motivation

Timeline

Treatment Crew Member

Menard's/Midwest Mfg. Distribuation
01.2024 - 03.2025

Clean-up and Restoration Crew

Service Master Restore & Cleanup
09.2022 - 12.2023

Service Technician Trainee

Keystone Chevrolet
04.2022 - 09.2022

Sales Associate

BootBarn
11.2021 - 01.2022

High School Diploma -

East Central High School

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Hugo Jr Flores