Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessAnalyst

Hugues Franck Kengne

Greenville,SC

Summary

Experienced SOC analyst with a proven track record of 3 years in the cybersecurity industry. Proficient in monitoring, analyzing, and responding to security events and incidents within complex networks. Skilled in utilizing SIEM tools and other security technologies to detect and mitigate threats. Extensive knowledge of incident response procedures, vulnerability management, and network protocols. Excellent problem-solving and analytical abilities to identify and resolve security vulnerabilities. Fluent in English and French, collaborative team player with effective communication skills, adept at working in high-pressure environments. Committed to continuously enhancing skills and staying updated with the latest security trends and technologies.

Overview

6
6
years of professional experience

Work History

SOC Analyst

Community Options Inc
10.2020 - Current
  • Monitor security events and alerts using SIEM (Security Information and Event Management) tools
  • Analyze and triage incoming security incidents, determining their severity and impact
  • Investigate and perform initial analysis of security events and alerts to identify potential security breaches or incidents
  • Document and escalate security incidents to appropriate teams or stakeholders
  • Follow incident response procedures and collaborate with incident response teams to mitigate security incidents
  • Perform routine security checks and vulnerability scans to identify potential security risks or weaknesses
  • Respond to and resolve user-reported security incidents or issues
  • Conduct basic threat intelligence research to stay updated on emerging threats and vulnerabilities
  • Performed security event/alert monitoring and analysis
  • Remediate incidents and escalate as required
  • Triage security events and incidents, detect anomalies, and report remediation actions
  • Ensure completeness of incident information
  • Analysis of phishing emails reported by ETP tools or by internal users or external clients
  • Perform security monitoring and reporting, analyze security alerts, and escalate security alerts to local support teams
  • Consult on teams to resolve issues that are uncovered by various internal and third-party monitoring tools
  • Conduct knowledge transfer training sessions to security operations team upon technology implementation
  • Ongoing review of SIEM dashboards, system, application logs, and custom monitoring tools
  • Malware and threat analysis
  • Monitors health of customer security sensors and SIEM infrastructure
  • Collects data and context necessary to initiate escalation
  • Monitoring and remediation of DLP alerts
  • Work closely with windows, Network, Forensic teams towards continuous improvement of service.

IT Technician Specialist SmartThing

Samsung Group
04.2017 - 10.2020
  • Assisted customers in identifying issues and explained solutions to restore service and functionality
  • Resolved diverse range of technical issues across multiple systems and smart devices applications for customers and end-users across various time zones
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues
  • Used ticketing systems to manage and process support actions and requests
  • Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues
  • Translated complex technical issues into digestible language for non-technical users
  • Submitted service tickets for equipment maintenance requests.
  • Installed, connected and troubleshooted home security appliances, outdoor and indoor video cameras, video doorbells, security sensors, motion sensors, smart bulbs, dimmers and switches, smart thermostats, Amazon Echo, smart door locks, smoke detectors, trackers, smart fridges, smart ranges and ovens, smart washers and dryers, smart TVs and hubs.
  • Worked well in team setting, providing support and guidance.

Education

Bachelor of Science - Computer Science

University of Buea
Cameroon
05.2015

Skills

  • TECHNICAL SKILLS
  • Security Information and Event Management (SIEM) Tools: Proficient in Splunk, ArcSight, QRadar, and LogRhythm
  • Incident Response Tools: Experienced with Carbon Black, CrowdStrike, and FireEye
  • Intrusion Detection and Prevention Systems (IDS/IPS): Familiar with Snort, Suricata, and Cisco Firepower
  • Network Security Tools: Knowledgeable in Wireshark, Nessus, Nmap, and Burp Suite
  • Vulnerability Management: Skilled in using Qualys, Tenableio, and Rapid7 Nexpose for vulnerability scanning
  • Malware Analysis: Experienced in utilizing IDA Pro, Cuckoo Sandbox, and YARA for malware analysis
  • Endpoint Security: Proficient in McAfee, Symantec, and Microsoft Defender for endpoint security solutions
  • Firewall and IDS/IPS Rule Management: Capable of configuring and managing rules for firewalls (Cisco ASA, Palo Alto) and IDS/IPS systems
  • Scripting and Programming: Skilled in Python, PowerShell, and Bash for task automation and analysis purposes
  • Operating Systems: Knowledgeable in Windows, Linux, and macOS

Accomplishments

  • CompTIA Security + SYO-601

Timeline

SOC Analyst

Community Options Inc
10.2020 - Current

IT Technician Specialist SmartThing

Samsung Group
04.2017 - 10.2020

Bachelor of Science - Computer Science

University of Buea
Hugues Franck Kengne