HUIJING XU
Oakland,CA
Summary
Knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Dungeon Master /Entertainment Staff Member
528 Entertainment
03.2020 - 06.2023
- Efficiently make reservations and communicate with customers before the event, and promptly follow up on customer feedback after the event. Respond to customer concerns in a timely manner and provide appropriate solutions.
- Monitored and evaluated event operations to confirm continual compliance with regulations.
- Assisted with event marketing activities, including creating promotional materials and managing social media campaigns.
- Created and executed promotional strategies for events to hit attendee targets.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
Shift Manager
Meet Fresh
03.2019 - 02.2021
- Managed staff hiring, training and supervision.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Kept accurate and detailed records of personnel progress.
- Cultivated professional working relationships with peers and supervisors.
Crew Member
Sancha Bar
08.2016 - 02.2018
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Proficient with POS system.
Education
Bachelor of Arts - Business And Managerial Economics
University of California - Santa Cruz
Santa Cruz, CA09.2023
Skills
- Organizational Skills
- Effective Communication
- Attention to Detail
- Staff Training and Onboarding
- Marketing knowledge
- Hiring and Recruiting
- Schedule Management
- Payment Processing
- Team leadership
- Analytical thinking
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Additional Information
Several positions held at restaurants, can discuss as requested.
Timeline
Dungeon Master /Entertainment Staff Member
528 Entertainment
03.2020 - 06.2023
Shift Manager
Meet Fresh
03.2019 - 02.2021
Crew Member
Sancha Bar
08.2016 - 02.2018
Bachelor of Arts - Business And Managerial Economics
University of California - Santa Cruz
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