Huimin Chen
Monterey Park,CA
Summary
Dedicated and organized professional transitioning into Human Resources with 10+ years of experience in hospitality and restaurant operations, including 5 years in management. Skilled in recruitment, training, scheduling, performance evaluation, conflict resolution, and team development.
Overview
13
13
years of professional experience
Work History
Restaurant Manager
Kaiba Japanese Restaurant
Pasadena, CA
07.2019 - Current
- Implemented inventory management systems to reduce waste and optimize stock levels.
- Led team meetings to communicate goals, provide feedback, and foster a collaborative environment.
- Established health and safety protocols, maintaining compliance with local regulations and standards.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Soldier (Reservist)
US Army
Los Angeles, CA
07.2017 - 07.2023
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
Server
Fish On Tap
Pasadena, CA
06.2017 - 06.2019
- Maintained cleanliness and organization of dining area, contributing to positive guest experiences.
- Handled cash transactions accurately, adhering to financial procedures for end-of-shift reconciliation.
- Resolved customer complaints effectively, fostering a welcoming atmosphere and repeat business.
Server
Wasabi & Ginger
07.2014 - 05.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Younique Café
Monterey Park, CA
03.2013 - 07.2014
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Server
AU 79 Tea Spirit
10.2012 - 07.2014
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Handled cash transactions accurately, adhering to financial procedures for end-of-shift reconciliation.
Education
Master of Business Administration - Human Resources
California State University, Fullerton
Fullerton, CA05-2025
Bachelor of Science - Hospitality Management
California State University Polytechnic Pomona
Pomona, CA05-2021
Associate Degree - Child Development
East Los Angeles College
East Los Angeles, CA05-2013
Skills
- Recruitment & Interviewing
- Onboarding & Training
- Employee Scheduling
- Performance Evaluation
- Conflict Resolution
- Workplace Communication
- Customer Service Excellence
- HRIS (entry-level)
- Microsoft Office Suite
- Data Entry
- Leadership & Team Building
- Inventory & Operations Management
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Restaurant Manager
Kaiba Japanese Restaurant
07.2019 - Current
Soldier (Reservist)
US Army
07.2017 - 07.2023
Server
Fish On Tap
06.2017 - 06.2019
Server
Wasabi & Ginger
07.2014 - 05.2017
Server
Younique Café
03.2013 - 07.2014
Server
AU 79 Tea Spirit
10.2012 - 07.2014
Master of Business Administration - Human Resources
California State University, Fullerton
Bachelor of Science - Hospitality Management
California State University Polytechnic Pomona
Associate Degree - Child Development
East Los Angeles College