Huimin Chen
Monterey Park,CA
Summary
Dedicated and organized professional transitioning into Human Resources with 10+ years of experience in hospitality and restaurant operations, including 5 years in management. Skilled in recruitment, training, scheduling, performance evaluation, conflict resolution, and team development.
Overview
13
13
years of professional experience
Work History
Restaurant Manager
Kaiba Japanese Restaurant
07.2019 - Current
- Implemented inventory management systems to reduce waste and optimize stock levels.
- Led team meetings to communicate goals, provide feedback, and foster a collaborative environment.
- Established health and safety protocols, maintaining compliance with local regulations and standards.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Soldier (Reservist)
US Army
07.2017 - 07.2023
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
Server
Fish On Tap
06.2017 - 06.2019
- Maintained cleanliness and organization of dining area, contributing to positive guest experiences.
- Handled cash transactions accurately, adhering to financial procedures for end-of-shift reconciliation.
- Resolved customer complaints effectively, fostering a welcoming atmosphere and repeat business.
Server
Wasabi & Ginger
07.2014 - 05.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Younique Café
03.2013 - 07.2014
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Server
AU 79 Tea Spirit
10.2012 - 07.2014
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Handled cash transactions accurately, adhering to financial procedures for end-of-shift reconciliation.
Education
Master of Business Administration - Human Resources
California State University, Fullerton
Fullerton, CA05-2025
Bachelor of Science - Hospitality Management
California State University Polytechnic Pomona
Pomona, CA05-2021
Associate Degree - Child Development
East Los Angeles College
East Los Angeles, CA05-2013
Skills
- Recruitment & Interviewing
- Onboarding & Training
- Employee Scheduling
- Performance Evaluation
- Conflict Resolution
- Workplace Communication
- Customer Service Excellence
- HRIS (entry-level)
- Microsoft Office Suite
- Data Entry
- Leadership & Team Building
- Inventory & Operations Management
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Restaurant Manager
Kaiba Japanese Restaurant
07.2019 - Current
Soldier (Reservist)
US Army
07.2017 - 07.2023
Server
Fish On Tap
06.2017 - 06.2019
Server
Wasabi & Ginger
07.2014 - 05.2017
Server
Younique Café
03.2013 - 07.2014
Server
AU 79 Tea Spirit
10.2012 - 07.2014
Master of Business Administration - Human Resources
California State University, Fullerton
Bachelor of Science - Hospitality Management
California State University Polytechnic Pomona
Associate Degree - Child Development
East Los Angeles College