Humayra Azra
wellness coordinator
Bristow,VA
Summary
Background includes working in busy, high-volume wellness settings focused on providing well-rounded and useful program offerings to meet different needs. Knowledgeable about documenting, evaluating and reporting on program successes, as well as developing improvements to enhance services. Knowledgeable health and wellness professional with exceptional leadership and program management skills. Well-organized and dedicated with a firm grasp of industry practices, standards and compliance mandates. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Wellness Coordinator
The Joint Chiropractic
Bristow, VA
08.2023 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Called patients to confirm scheduled appointments and obtain additional details.
- Protected patients by observing strict HIPAA guidelines.
Teacher
Kumon Learning Center
Bristow, VA
01.2015 - 08.2023
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Instructed students in academic subjects such as math and language arts.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Graded projects, exams and assignments to track student progression.
- Graded student papers and assignments to track student progression.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Met with parents to discuss students' progress and review areas requiring improvement.
- Remained calm and patient in student interactions to support individual growth and development.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Prepared and graded subject tests for students.
Pharmacy Technician
CVS Pharmacy
Bristow, VA
01.2018 - 04.2022
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Operated cash registers to accept payments from customers.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
Pharmacy Technician
Fauquier Hospital
Warrenton, VA
09.2019 - 01.2020
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Education
Bachelor of Science - Biology
George Mason University
Fairfax, VA12.2020
Certification - Google UX/UI Design
Court Reporting Institute - Seattle
Seattle, WACertification - Google Certification in Project Management
Coursera
Cerification - Python
Codeacademy
Skills
- Medical Records Management
- Program Leadership
- Health Education
- UX Design
- Wireframing and Prototype Design
- User Experience Testing
- Creative and Innovative
- Attention to Detail
- Team Collaboration
- Data Entry
- Insurance Billing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Wellness Coordinator
The Joint Chiropractic
08.2023 - Current
Pharmacy Technician
Fauquier Hospital
09.2019 - 01.2020
Pharmacy Technician
CVS Pharmacy
01.2018 - 04.2022
Teacher
Kumon Learning Center
01.2015 - 08.2023
Bachelor of Science - Biology
George Mason University
Certification - Google UX/UI Design
Court Reporting Institute - Seattle
Certification - Google Certification in Project Management
Coursera
Cerification - Python
Codeacademy
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