HUMBERTO ACOSTA
Alamo,TX
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Focused with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.
Focused law enforcement professional offering a proven history in fostering public safety and awareness through consistent patrol efforts and security details for community events. Seeking a role in which integrity and commitment to safety will provide community enrichment and continuous public safety. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Texas Peace Officer
Alamo Police Department
Alamo, TX
08.2023 - Current
- Responded to emergency calls for service and maintained order during disturbances.
- Interacted with victims of crime to provide support and assistance as needed.
- Attended training sessions to maintain knowledge of relevant laws and regulations.
- Investigated accidents scenes, collected evidence, and prepared reports of findings.
- Interviewed witnesses, victims, suspects, and informants regarding criminal activity.
- Patrolled village streets to ensure safety of citizens and visitors.
- Assisted with crowd control during special events or large gatherings in the village.
- Enforced local, state, and federal laws effectively.
- Conducted traffic stops, wrote citations, and made arrests for violations of law.
- Responded to emergency calls and provided assistance.
- Patrolled assigned areas to maintain public safety and order.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Conducted routine checks of businesses for security purposes.
Sales Associate
Walmart
Alamo
08.2013 - 08.2023
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Maintained records related to sales, returns and inventory availability
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Maintained organized, presentable merchandise to drive continuous sales
- Educated customers on promotions to enhance sales
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Educated associates on market trends and stayed up-to-date on forecasts and news.
Support Manager
Walmart
ALAMO TX, TX
06.2019 - 10.2020
- Codified office structures and processes to promote teamwork and performance
- Monitored employee and customer interactions to assess quality of service
- Tracked and documented metrics, and evaluated trends
- Assessed previous resolutions to uncover deficiencies in coverage and develop improvements
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
- Interpreted management directives to define and document administrative staff processes
- Maintained accurate, current and compliant financial records by monitoring and addressing variances
- Prepared employee schedules for maximum coverage during key hours
- Assessed personnel performance and implemented incentives and team-building events to boost morale
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Psja Memorial Early College High School
05.2013
Skills
- Stocking and Replenishing
- Merchandising Knowledge
- Sales
- Product and Service Sales
- Adapt to diverse groups
- Shipment processing
- Cash register operation
- Relationship building
- Weapon Retention
- Handcuff Procedure
- ServSafe Food Safety Training
- Private Security Level Two Training
- STC Employability Skills
- OSHA 10-Hour Construction Course
- Basic SWAT Course Certified
- Gang Recognition/Identification Certified
- Physical Fitness
- Multitasking
- Prisoner Transport
- Advance Human Trafficking
- ALEERT Active Shooter Level 1
- Less Lethal Electronic Control Device Training
- Less Lethal Chemical Weapons Training OC
Timeline
Texas Peace Officer
Alamo Police Department
08.2023 - Current
Support Manager
Walmart
06.2019 - 10.2020
Sales Associate
Walmart
08.2013 - 08.2023
High School Diploma -
Psja Memorial Early College High School
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