Humberto Banuelos

• Managed day-to-day business operations.
• Operated with safety and skill to avoid accidents and delays.
• Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
• Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
• Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
• Completed preventive maintenance and mechanical repairs on vehicles.
• Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
• Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
• Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Obtained necessary permits and licenses to operate various commercial vehicles legally.
• Fastened chains, straps, covers, and binders to secure load during transit.

transport building materials from point A to point B safely and on time in the seven western states, following state and federal DOT regulations.

• Identified driver training needs to make recommendations to manager.
• Developed tailored training programs for individual drivers, addressing specific areas of improvement.
• Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
• Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
• Enhanced driver safety by conducting thorough training sessions on defensive driving techniques.
• Taught drivers how to drive, shift and back up trucks.
• Established a positive learning environment, fostering open communication between trainers and trainees.
• Led by example, demonstrating exemplary driving and instructional skills that inspired trainees.