Humberto Castilla
Austin,TX
Summary
Hospitality professional with over four years in high-volume environments, delivering exceptional table and bar service. Expertise in managing customer orders, cash handling, and maintaining organized service areas. TABC and Food Handler Certified, dedicated to fostering positive guest experiences through teamwork and efficient operations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Bartender / Server
Mario's Seafood
Austin, TX
06.2025 - Current
- Delivered professional table and bar service in fast-paced restaurant, enhancing customer experience
- Prepare and serve alcoholic and non-alcoholic beverages while following TABC requirements
- Took customer orders and processed payments efficiently, ensuring accurate tabs for seamless service
- Provide attentive guest service while managing multiple orders simultaneously
- Maintain a clean, organized, and properly stocked bar and service area
Bartender / Server
Gloria's Latin Cuisine
Austin, TX
08.2024 - 06.2025
- Delivered table and bar service in high-volume restaurant, ensuring guest satisfaction
- Prepared and served cocktails, beer, wine, and non-alcoholic beverages
- Coordinated customer orders, payments, and service for multiple tables in fast-paced environment
- Cultivated professional guest relationships while efficiently addressing customer requests
- Followed responsible alcohol service and food safety procedures
Banquet Server / Cashier
Circuit of The Americas (COTA)
Austin, TX
09.2023 - 08.2024
- Provided banquet and event food and beverage service at major events
- Served guests efficiently in fast-paced, high-volume environments
- Assisted with event setup, service, and breakdown to facilitate seamless guest experiences
- Collaborated with large teams to support smooth event operations and enhance guest satisfaction
- Processed cash and customer transactions with accuracy to ensure efficient service
Assistant Manager
GOL Staffing
Austin, TX
01.2022 - 08.2023
- Coordinated staff for hotels and major city events, facilitating effective service delivery and guest satisfaction
- Supported staffing operations for hotels and events throughout downtown Austin, ensuring adequate coverage and smooth operations
- Assisted staff with operational tasks to ensure proper assignment and preparation for scheduled shifts, enhancing team readiness
- Communicated with staff and management to resolve scheduling and operational issues
- Supported hospitality operations across multiple locations
Education
High School -
Akins High School
Austin, Texas05-2023
Skills
- Bartending
- Beverage service
- Table Service
- High-volume service
- Event service
- Cash Handling
- POS Transactions
- Operations management
- Team communication
- Customer Service
- Event Coordination
Certification
- TABC Certification
- Food Handler Certification
Timeline
Bartender / Server
Mario's Seafood
06.2025 - Current
Bartender / Server
Gloria's Latin Cuisine
08.2024 - 06.2025
Banquet Server / Cashier
Circuit of The Americas (COTA)
09.2023 - 08.2024
Assistant Manager
GOL Staffing
01.2022 - 08.2023
High School -
Akins High School