Humberto D Garcia
Orlando,Florida
Summary
Passionate and results-driven salesperson with over 10 years of experience managing and leading sales teams while cultivating strong client relationships. Expertise in effective communication, negotiation, and customer service ensures collaboration with colleagues to consistently exceed revenue targets. Proven ability to address customer needs, close B2B sales, and enhance overall customer satisfaction. Proficient in data analysis and team leadership, leveraging product knowledge to drive market growth and foster lasting consumer connections.
Overview
12
12
years of professional experience
Work History
Attractions & Operation
Universal Studios
04.2025 - Current
- Operated rides and attraction, ensuring compliance with safety protocols.
- Communicated clear expectation and goals to team members for effective operation.
- Conducted inspections and test to ensure rides met safety specifications.
- Provided exemplary guest service during ride operations, including loading and unloading and emergency evacuation.
- Managing high pressure situation while ensuring guest safety and delivering excellent customer service.
Sales associate/ Product specialist
Converse
01.2025 - 09.2025
- Enhance customer experience and sales through attentive service and product knowledge.
- Collaborate with team for effective promotional displays, boosting foot traffic.
- Assist customers with product information, ensuring informed purchasing decisions.
- Maintain store standards by receiving shipments and organizing stock efficiently.
- Support leaders in operational tasks, contributing to smooth store operation.
Athlete sales specialist
Nike Inc
11.2022 - 01.2025
- Guided new hires in effective onboarding and training for seamless team integration.
- Conduct bilingual services in Spanish and English to enhance customer experience.
- Apply Nike product knowledge to support informed to enhance customer experience.
- Leverage expertise in apparel and POS systems to streamline store operation.
- Optimized onboarding, reducing integration time and boosting team productivity.
Director Of Retail Operations Manager
ZAGG Inc
10.2017 - 11.2024
- Flagship store operations, leading team to achieve over $400k in annual revenue.
- Collaborated at major events with partners like MLS,T-Mobile, Verizon, boosting the brand visibility.
- Developed training techniques for staff to collaborative environment that improved sales techniques and elevated overall team performance.
- Analyze sales data for growth opportunities, forecast trends for business expansion.
- Surpassed sales targets by 20% each year through out effective workflow management and upselling strategies.
- Implemented strategic inventory management, reducing overhead cost and optimizing stock levels for improvements.
- Enhance sales materials, and managed payroll with precision.
Assistant Manager
ZAGG Inc
10.2014 - 10.2017
- Managed document organization, enhancing workflow efficiency and accuracy.
- Resolved customer device issues, boosting satisfaction and retention.
- Supported Utah franchises, fostering collaborative relationships.
- Executed product installations, ensuring high quality service.
- Led franchise support, improving operational efficiency in Utah.
Associate
ZAGG Inc
10.2013 - 10.2014
- Guided customer purchases, enhancing satisfaction and loyalty.
- Promoted offers, increasing sale and engagement.
- Managed reception, ensuring smooth operations.
- Collaborated with team for a welcoming store environment.
- Contributed to positive shopping experiences.
Education
Bachelor of Science - Business Management
Salt Lake Community College
Salt Lake City, UT07-2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Team management
- Team leadership
- Time management
- Project monitoring
- Fluent bilingualism
- Training and mentoring
Accomplishments
Award winning member of the month of May, 2025. chosen between 200 employees.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Attractions & Operation
Universal Studios
04.2025 - Current
Sales associate/ Product specialist
Converse
01.2025 - 09.2025
Athlete sales specialist
Nike Inc
11.2022 - 01.2025
Director Of Retail Operations Manager
ZAGG Inc
10.2017 - 11.2024
Assistant Manager
ZAGG Inc
10.2014 - 10.2017
Associate
ZAGG Inc
10.2013 - 10.2014
Bachelor of Science - Business Management
Salt Lake Community College
Similar Profiles
Alexandra FombrunAlexandra Fombrun
Custodian at Universal StudiosCustodian at Universal Studios
JENNIFER RESHJENNIFER RESH
Vacation Planner at Universal StudiosVacation Planner at Universal Studios
Maurice ElderMaurice Elder
Ride and Show Mechanic at Universal StudiosRide and Show Mechanic at Universal Studios
Jymar MercadoJymar Mercado
Inflight Crew Member at JetBlue AirlinesInflight Crew Member at JetBlue Airlines
Hailey SpenceHailey Spence
Operations Manager at VIVID Face & Body ArtOperations Manager at VIVID Face & Body Art