Humberto Felix
Overview
7
7
years of professional experience
Work History
Family Advocate/Case Manager
Kai Ming
San Francisco, CA
03.2023 - Current
- Manage a caseload of over 50 families, providing consistent support and services
- Collaborate with teachers, support staff, and community agencies to deliver resources and assistance to families and children as needed
- Assist families in navigating social services, including applying for benefits, accessing resources, and connecting with family support services.
- Review and analyze reports on enrollment, health/nutrition, mental health, disabilities, and family services, making referrals and conducting follow-ups with parents.
- Facilitate monthly parent meetings and workshops, ensuring family engagement and education.
- Participate in program reviews, advisory councils, conferences, staff meetings, trainings, and self-assessments to enhance service delivery.
- Collaborate with school staff, parents, and mental health professionals to ensure a comprehensive and integrated approach to student support services.
- Collaborated with school personnel, parents, and mental health providers to maintain a comprehensive and integrated approach to student services.
Intern
California Governor's Office Of Emergency Services
Rancho Cordova, CA
03.2022 - 06.2022
- Interned with the Human Trafficking Division, supporting research efforts on Child Abuse and Neglect.
- Collaborated with an intelligence analyst to write and present an intelligence product.
- Gathered, organized, and corrected data for research presentations.
- Created graphs and charts to visually represent research findings
- Identified root causes of problems and proposed appropriate solutions
Recreational Lead & Recreational Specialist
The Teen Center
Mountain View, CA
03.2019 - 03.2020
- Planned and executed youth and teen programs impacting over 3,000 participants, focusing on leadership development, life skills, and recreational activities
- Designed and facilitated workshops and activities that promoted social skills, teamwork, and personal growth, tailored to the developmental needs of diverse age groups
- Developed age-appropriate curricula for after-school and weekend programs, ensuring engagement, educational value, and inclusivity for all participants
- Provided one-on-one mentorship and group guidance to youth, fostering positive relationships and supporting personal and academic development
- Collaborated with community partners to bring in guest speakers, volunteers, and resources to enrich program offerings and provide diverse experiences for youth
- Established clear behavioral expectations and provided conflict resolution and mediation when needed, ensuring a positive and respectful environment
Program Leader
REACH After School Program
Redwood City, CA
11.2017 - 11.2018
- Provided structured homework and academic support to over 20 youth, fostering a positive learning environment and enhancing educational outcomes
- Established, planned, and conducted a variety of recreational activities, ensuring that programs were engaging, age-appropriate, and aligned with participants' interests
- Supervised recreation participants during activities, promoting teamwork, respect, and positive behavior among youth
- Implemented and enforced safety protocols, conducting risk assessments for activities to ensure a safe and secure environment for all participants
- Developed individualized learning plans for youth needing extra academic assistance, helping them achieve their educational goals
- Coordinated with parents and guardians to provide updates on participants' progress and address any academic or behavioral concerns
Education
Family Development Credential -
University of Connecticut
Storrs, CT05-2024
Bachelor of Arts - Chicano Studies
University of California - Davis
Davis, CA08.2022
Associate of Arts - Justice Administration
College of San Mateo
San Mateo, CA05.2020
Skills
- Bilingual(Spanish and English)
- Cultural Awareness
- Analytical and Critical Thinking
- Adaptability and Dependability
- Verbal and Written Communication
- MS Office and Excel
- Staff Support
- Case Management
- Health and Wellness
- Active Listening
Timeline
Family Advocate/Case Manager
Kai Ming
03.2023 - Current
Intern
California Governor's Office Of Emergency Services
03.2022 - 06.2022
Recreational Lead & Recreational Specialist
The Teen Center
03.2019 - 03.2020
Program Leader
REACH After School Program
11.2017 - 11.2018
Family Development Credential -
University of Connecticut
Bachelor of Arts - Chicano Studies
University of California - Davis
Associate of Arts - Justice Administration
College of San Mateo
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