Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Work Availability
Work Preference
Timeline
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Tiffany Phenix

Renton,WA

Summary

Attentive Family Advocate with determination to assist families requiring support and community resources. Empathetic professional with more than 9 years of advocating for people by scheduling appointments, promoting activities that build self-reliance and setting attainable goals. Communicative Family Advocate with respect for diverse values and cultures. Determined professional with 9 years of experience supporting families with children and fostering strong partnerships. Remains calm and poised in all types of situations. Conscientious individuals multitask and liaise between families and programs to build relationships that support ongoing development and education. A respectful Family Advocate offering case management and crisis intervention skills. Dedicated Social Worker offering 9 years of guidance and crisis intervention expertise. Offering comprehensive background in social services and building strength of families, as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources. Empowering families with strongly emphasizing domestic violence education and prevention. Extensive experience in family advocacy and parent-child conflict resolution. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Knowledgeable Case Manager experienced in coordinating care marginalized individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Compassionate Case Manager offers excellent problem-solving, conflict resolution and communication abilities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Family Advocate/Case Manager

Community In Schools Of Greater King County
08.2023 - Current
  • Assess current student needs and emerging trends with the site team to develop an annual CIS School
  • Support Plan with measurable objectives and strategies for delivering, monitoring, and adjusting school-wide and case-managed supports, and evaluating and reporting
  • Case-manage students through targeted and sustained services that will be coordinated and provided at the school site, and through possible home visits, for specific students who are identified.
  • Monitor individual student progress on one of the ABCS goals: attendance, behavior, coursework and data collection.
  • Perform duties of McKinney Vento (students experiencing homelessness) liaison for assigned schools.
  • Maintained timely documentation of case progress, ensuring clear communication among all involved parties.
  • Organized community outreach events, raising awareness about available resources for struggling families.
  • Facilitated support groups for parents, fostering a sense of community and shared learning experiences.
  • Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
  • Serve as a community resource to the school and staff by sharing information and supporting school-wide goalie.
  • Work to maintain a positive image by understanding and demonstrating the CIS mission, goals and initiatives within the school and community.
  • Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
  • Identified available community resources and programs for families of children.
  • Enhanced family support by conducting thorough assessments and identifying specific needs.
  • Visited homes of families and maintained appropriate contact as directed by agency procedures.

Site Coordinator

The Girl Code Nonprofit
09.2017 - 06.2021
  • Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
  • Identified community resources and networked with local officials to coordinate.
  • Scheduled staff and volunteers to cover all necessary duties during planned events.
  • Developed strong relationships with subcontractors, ensuring timely completion of tasks and adherence to guidelines.
  • Approve major organizational decisions, such as programming or other large expenditures
  • Collaborating with fundraising, building partnerships and relationships in the community.

Coordinator of Member Engagement

Free Spirit Women
05.2015 - 06.2021
  • Solicited feedback from members regarding their experience within organization, driving continuous improvement efforts in programming and service delivery.
  • Strengthened relationships with members through regular communication and personalized support.
  • Developed informative materials to educate prospective members on value of joining our organization.
  • Collaborated with cross-functional teams to ensure consistent messaging and cohesive member experiences.
  • Improved team productivity with regular communication and progress updates, fostering collaborative work environment.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Entered data, generated reports, and produced tracking documents.

Education

Life Coaching

His Coaching Academey
Raleigh, NC
05.2019

Skills

  • Community Resources
  • Multicultural Sensitivity
  • Effective Communication
  • Case Management
  • Family advocacy
  • Child Development
  • Adult Development
  • Case tracking and follow up
  • Crisis intervention strategies
  • Incident Management
  • Client Advocacy

Affiliations

  • Project Be Free

Certification

  • Certified Behavior Technican

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company Culture401k matchWork-life balancePaid time offPaid sick leaveHealthcare benefitsPersonal development programsWork from home optionCareer advancement

Timeline

Family Advocate/Case Manager

Community In Schools Of Greater King County
08.2023 - Current

Site Coordinator

The Girl Code Nonprofit
09.2017 - 06.2021

Coordinator of Member Engagement

Free Spirit Women
05.2015 - 06.2021

Life Coaching

His Coaching Academey
Tiffany Phenix