Angel Martinez
Phoenix,AZ
Summary
Driven and motivated team member at my current position, excelled in enhancing customer satisfaction and streamlining operations. Dedicated to customer positive experience. Demonstrating exceptional problem-solving skills and a positive attitude. Fluent in Spanish, great with team cooperative relationships, significantly contributing to team success and operational efficiency.
I am a detail-oriented individual with exceptional communication skills with proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Harkins Theaters
07.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Optimized customer experience by delivering superior customer service and effectively assisted with any issues or concerns.
Education
West Point High School
Avondale, AZ 08.2022 -
Skills
Customer Service
Positive Attitude
Teamwork and Collaboration
Problem-Solving
Attention to Detail
Following Instructions
Decision-making capabilities
Complaint resolution
Fluent in Spanish
Conflict Resolution
Certification
Food Handler Training and certification.
Timeline
Team Member
Harkins Theaters
07.2023 - Current
West Point High School
08.2022 -