Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Humberto Sotelo

Bloomingdale

Summary

Always going forward and trying to do my best at my priorities

Overview

1
1
year of professional experience

Work History

Guest Advocate

Target
10.2024 - 01.2025
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.

FOH Trainer

Chipotle Grill
11.2023 - 10.2024
  • Conducted and monitored job-specific front-of-house training according to new hire training program.
  • Trained team members on management-crew communication, delivered feedback and coached for optimum customer service.

Education

Glenbard North High School
Carol Stream, IL
05.2026

Skills

  • Exceptional communication
  • Strong empathy
  • Stress tolerance
  • Guest relations

Languages

Spanish
Native or Bilingual

Timeline

Guest Advocate

Target
10.2024 - 01.2025

FOH Trainer

Chipotle Grill
11.2023 - 10.2024

Glenbard North High School
Humberto Sotelo