Checking in and out customer, taking payments,sending out shuttle to airport for customers
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Greeted customers warmly and made them feel welcome.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Updated customer information in databases regularly to ensure accuracy of records.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Assisted with scheduling appointments for clients and visitors.