Hi, I’m
HUMNA TAHIR
Brooklyn,NY
Summary
Reliable Manager demonstrating high level of ownership and initiative. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
2
years of professional experience
Work History
Queens PharmacyBrooklyn, NY
Medical Billing Lead TECH
05.2022 - Current
Job overview
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Entered time and attendance logs in preparation for payroll.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
- Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Managed completion of planned audits, reviewed records and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review.
ALLURE MARKETING INCBrooklyn, NY
Corporate Trainer
11.2022 - 11.2023
Job overview
- Hired and motivated high-performing sales team
- Produced sales documents, finalized deals and filed records.
- Raised awareness and attracted donors through marketing campaigns.
- Created online fundraising campaigns using social media platforms with insightful content designed to highlight organizational objectives and attract givers.
- Developed projections for annual revenues covering donations, sales and grants to support cash flow management.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
PUPILPREP
Voluntary Tutor
Job overview
- Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
- Met with students to clarify and review concepts taught in class and solve specific problems.
- Worked closely with students to help develop math and essay writing skills.
- Coached tutees in study skills, note-taking, organization and time management.
SHIFA MEDICAL CENTERBrooklyn, NY
ADMINSITRATIVE ASSISTANT
Job overview
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Maintained accurate department and customer records.
- Coordinated appointments, meetings and conferences.
- Directed customer communication to appropriate department personnel.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Responded to customer issues to provide immediate resolution and improve retention.
Education
CUNY BROOKLYN COLLEGEBrooklyn, NY
Bachelor of Arts from Economics
Skills
- Payroll and Budgeting
- Quickbooks
- Data Entry
- Bookkeeping
- Typing Proficiency
- Microsoft Excel
- Microsoft Word
- FDA Drug Safety Guidelines
- Purchasing Management
- Quality Assurance
- Team Building
- Budget Administration
- Employee Management
- Verbal Communication
- Analytical Thinking
- Lead Generation
- Sales Closing
- Customer Retention
- Customer Success Management
Languages
English
Full Professional
Urdu
Native/ Bilingual
Punjabi
Professional
Hindi
Professional
Timeline
Corporate Trainer
ALLURE MARKETING INC
11.2022 - 11.2023
Medical Billing Lead TECH
Queens Pharmacy
05.2022 - Current
Voluntary Tutor
PUPILPREP
ADMINSITRATIVE ASSISTANT
SHIFA MEDICAL CENTER
CUNY BROOKLYN COLLEGE
Bachelor of Arts from Economics
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