Deneka Baylor
Summary
Proactive leader accomplished in developing and building great, winning teams. Multi-tasks effectively on complex projects in fast-paced environments while adhering to deadlines. Skilled in promoting communication and coordination among departments. Change agent with history of driving continuous performance improvements successfully building rapport at all levels.
Overview
10
10
years of professional experience
Work History
Executive Team Lead Human Resources
Target
01.2020 - Current
- Managed a store of 150 team members at a location generating over 40 million in sales. Established sales goals and achieved payroll expenses to drive originated store comps of over 15%.
- Developed strategies to improve scheduling to increase team stability and support a schedule focused on exceptional guest experience.
- Supported succession planning efforts through identification of high-potential talent within the organization.
- Implemented detailed plans to manage and reduce turnover and improve retention which resulted in year end percentage of 37%, which was 28% below forecast of 65%.
- Maintained average hours
- Improved training completion annually by 30% compared to LY.
- Ensured adherence to employment laws and best practices while proactively assessing processes and tools to elevate communication and collaboration within leadership team.
- Effectively provided day to day performance management guidance and support to managers as well as support during annual and semi-annual performance evaluations.
- Performed terminations of employment with managers adhering to Company procedures.
- Conduct exit interviews and provide feedback as applicable.
- Address employee issues related to FMLA, unemployment, and workers' compensation claims
- Conduct new hire orientations, including I-9 verification and ADP payroll file input
- Provided supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
- Ensured compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Retail Manager
MAC Cosmetics
01.2014 - 01.2020
- Promoted through a series of increasingly responsible management positions based on strong financial, operating, and team development performance.
- Implemented successful business strategies to increase revenue and target new markets.
- Analyzed financial data to identify areas of improvement for profitability.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Exceeded fiscal sales goals by 85% maximizing operating budgets.
- Analyzed inventory reports with Merchandise planner to monitor inventory levels and place new orders for merchandise.
- Maximized sales by 15% during pandemic by merchandising of product assortment within airport parameters with visual merchandising team.
Assistant Manager
Lane Bryant
- Resolved customer inquiries and complaints requiring management-level escalation.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Sales Lead
The Aldo Group INC
- Reset store displays for special events and seasonal merchandise changes.
- Led sales team to consistently deliver customer service, generating maximum sales potential.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Manager
Sephora, Dicks Sporting Goods, Arden B
- Support District Manager by coaching and elevating performance standards of retail managers through goal setting and providing timely feedback.
- Demonstrated a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- Total accountability for creating and executing an agile business plan to recruit and retain employees by leading a high performing team.
- Specialized in results of improving company performance by developing new skills in employees, maximizing employee retention, managing the learning function, and measuring the results of training programs
- Proficiency in trend analysis on performance management, to provide input to the business or HRBP, preventing the recurrence of known issues
- Established a culture of accountability through clear expectations and performance management
- Managed employee relations including prompt investigation and disposition of concerns, complaints, and potential violations
- Acted as an HR consultant to managers regarding personnel practices, policy, and employment laws to reduce turnover as measured by the company
- Developed, and maintained corporate succession planning programs, policies and processes to ensure a diverse, qualified talent pool meet future leadership needs of the organization.
- Record of securing high-volume sales by restructuring business operations.
- Sought out by category manager to oversee special projects, product promotions, training programs, and sales initiatives because of outstanding business acumen and marketing techniques.
Education
Bachelor of Science - Fashion Merchandising
Philadelphia University
Philadelphia, PA01-2011
Skills
- Employee Relations
- Onboarding and Orientation
- Recruitment Strategies
- Staff Management
- Performance Assessment
- Succession Planning
- Corrective Action Planning
- Leadership Development
- Compliance
- Talent Management
- Payroll Budgeting
- Supplier Relations
Timeline
Executive Team Lead Human Resources
Target
01.2020 - Current
Retail Manager
MAC Cosmetics
01.2014 - 01.2020
Assistant Manager
Lane Bryant
Sales Lead
The Aldo Group INC
Manager
Sephora, Dicks Sporting Goods, Arden B
Bachelor of Science - Fashion Merchandising
Philadelphia University